Global Program Manager, Business Operations (Safety)
Trust & Safety, Safety, Security & Insurance in San Francisco, CA
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
We are currently searching for a Global Project Manager who will continue to help us build effective and efficient processes to remove roadblocks, allow teams to seamlessly execute, and report progress to stakeholders. This is a great opportunity to join a growing team and to work on cutting edge issues in an exciting, fast-paced environment.
What You’ll Do
Develop and execute efficient program tracking and reporting processes for our global safety commitments
Plan and execute monthly safety reviews
Support team in rigorous setting, scoring, and tracking of key goals and objectives
Work with stakeholders to promote, change, and deploy new tools and strategies
Develop relationships with functional leaders and key stakeholders across global operations, marketing and comms
Design appropriate metrics, tools, and methods to track and sustain improvements
Conduct rigorous analysis of policies and issues to ensure a data-driven approach to decision making
What You’ll Need
A minimum of 5 years of industry or consulting experience in project or program management, global operations, or related fields
Change management in a large/international company
Excellent analytical skills, including SQL
Ability to tell clear, compelling stories out of complex issues and analysis
Influential with great communication skills, both written and verbal
Experience in planning, setting metrics, and roadmap development
Experience working cross-functionally
Ability to design processes without a prescribed template
Passion for improving Uber user experience with a focus on safety
MBA or Master's degree a plus
Experience working in the brand/marketing research space a plus
International experience a plus
About the Team
Uber’s Safety & Insurance Team is dedicated to reducing incidents and improving safety across our global operations. You’ll work with professionals who represent a diverse set of experiences and backgrounds, from engineering to product to insurance to legal. Safety is at the core of the Uber experience, and you’ll be a key contributor to the team’s global efforts and successes.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.