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Uber Reserve has arrived

May 4, 2021 / United Kingdom

Plan ahead to have trips waiting for you

Now more than ever, reservations are a way of life – reserve an Uber trip up to 30 days in advance.

How does Uber Reserve work?

You can now reserve a trip up to 30 days in advance and at least 2 hours in advance.

You will be able to see all upcoming reservations in your app menu by going to Reservations. 

What makes an Uber Reserve trip different to other trips?

An Uber Reserve trip is reserved and a driver assigned in advance of the trip time. Once a driver has been assigned to the trip, the fare is then locked and will not change. 

The driver will also arrive 15 minutes before the pick up time that you’ve scheduled if it is for an Exec or Lux trip, or 5 minutes before the pick up time if it is for an UberX, UberXL, or Comfort trip. You can then choose to start the trip earlier, at the selected pick up time, or up to 15 minutes after your selected pick up time for an Exec or Lux trip, or 5 minutes after your selected pick up time for an UberX, UberXL, or Comfort trip.

The trip fare includes a Reservation Fee which covers the additional waiting time. Therefore, you will not be charged additional wait time fees.

Uber Reserve cancellation policy

Since you are reserving a driver in advance, if you cancel a Reserve trip less than 1 hour before pick up, you will be responsible for the full trip fare for an Exec or Lux trip, or the minimum trip fare for an UberX, UberXL, or Comfort trip. So if your plans change and you need to cancel a trip, please do so more than 1 hour before your scheduled pick up time.

Ride with your Favourite Drivers

When providing a rating for the driver after your trip, you can also save them as one of your Favourite Drivers. If you have Favourite Drivers, your next Reservation request will first go to them. It is not guaranteed that your trip will be completed by a Favourite Driver as this depends on their availability.