Compliance Program Manager, Regulatory Licensing & Exams
Legal in San Francisco, CA
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the Role
Payments are core to the Uber experience. The Payments Risk & Compliance team supports and advises the various Payments teams at Uber as they build the strategic and operational infrastructure required to support Uber at scale across numerous geographies and products. The team is also responsible for credibly challenging management decisions and business processes, and ensuring adherence to applicable regulatory and operational risk requirements. In this role, you will join a small compliance team focused on driving the future vision of payments at Uber. The ideal candidate will be a self-starter who is exceptionally thorough and detail-oriented, with a background in financial services, payments, or other comparable heavily regulated sectors. In this role, you will get a chance to build our regulatory licensing/exam program and be a key cross-functional partner, working with cross-functional teams, from Legal, Product, Engineering, and Risk.
What You’ll Do
Support the end-to-end license application process in partnership with Uber’s Legal and Compliance teams.
Meticulously maintain filing records; compile application information; and submit forms, applications, filing fees, and bonds in order to keep all entity licenses up-to-date.
Coordinate state regulatory inquiries and exams, including periodic reporting to regulators and ongoing license maintenance, renewals, fees, and invoices.
Assist in the creation of a best-in-class Compliance License Management Program, developing, enhancing, and maintaining efficient processes, metrics, risk assessments, gap analyses, testing/monitoring, and reporting frameworks for relevant state and federal licenses.
Stay abreast of changes to licensing regulations that apply to Uber’s business and communicate regulatory changes and business impacts to senior management and business stakeholders.
Establish and maintain relationships with internal and external partners and business units, relevant state and local agencies, licensing consultants, and outside counsel.
Work proactively with Legal, Compliance, Risk, Product, and other key stakeholders on addressing regulatory risks related to Uber’s Compliance License Management Program.
What You’ll Need:
Bachelor’s degree in Finance, Accounting, Management, or related discipline.
Minimum of 6 years experience in project management, preferably at a regulated financial services institution or consultancy, or as a paralegal.
Outstanding project management, organizational, and analytical skills (PMP, CAPM, or Notary Public certifications a plus).
Prior experience with money transmitter licenses, money service businesses, and NMLS systems.
High level of proficiency with MS Office, GSuite, and analytical reporting tools (e.g., Tableau).
Excellent verbal and written communication skills, with the ability to present complex and sensitive issues to senior management and external stakeholders in a clear and persuasive manner.
Ability to take initiative in a fast-moving environment and adapt quickly to changing priorities and needs.
A passion for problem solving, working collaboratively/cross-functionally, and continuously improving processes.
Familiarity with AML laws and regulations (ACAMS certification a plus).
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.