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Technical Writer

Engineering in San Francisco, CA

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.


We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role


The Technical Writer's role is to work across teams to help create and maintain any sort of documentation. They will be playing a key role in developing the next generation of self-driving.  Their work will directly contribute to the success of self-driving technology, and help to create a safer and efficient world.

What You'll Do

  • Work closely with engineers to produce clear-and-concise technical documentation.
  • Properly organize documentation, from the layout of content on a page, to finding its proper place in the entire documentation taxonomy, with search optimization in mind.
  • Review, understand, and integrate system-level electrical/mechanical engineering documentation (schematics, specifications, procedures) into Uber documentation.
  • Identify user pain points and business needs in order to assess documentation requirements. Documentation efforts could include knowledge base articles, assembly manuals, developer reference guides, policy and procedure manuals, and more. It will be up to you to identify and prioritize documentation needs, and define the scope.
  • Develop Uber ATG’s hardware standards and style guidelines, while helping engineers and technicians improve the quality of their writing.
  • Stay up-to-date on OEM documentation (design, release, bulletins, and product development) and ensure relevant updates are reflected in Uber documentation.
  • Work efficiently and build relationships with distributed teams located at Uber ATG offices in Pittsburgh and San Francisco. Occasional travel to Uber ATG locations is expected and required.



What You'll Need

  • Demonstrated ability to learn technical concepts quickly. What we’re doing has never been done before, so there’s no playbook for it. You’ll be writing the playbook.
  • Experience writing for hardware technologies. You will be helping to develop and implement documentation standards and voice.
  • Experience using a version control system.
  • Experience creating work instruction and inspection documentation. You don’t need to be an engineer, but you should be comfortable working with hardware.
  • Comfortable working in a non-office environment. Some of your work will be done at a desk. Some of it will be done in a garage. Going hands-on is a requirement.
  • Experience working with cars or trucks is a bonus. If you’ve modified your ride, or tweaked your ECU to eke out more HP, you’re ahead of the game.
  • Experience in a manufacturing / r&d environment is a bonus. You should be aware of basic hand tools, PPE, and a basis for what an SOP should consist of.


About the Team

At the Advanced Technologies Group (ATG), we are building technologies that will transform the way the world moves. Our teams in Pittsburgh, San Francisco, and Toronto are dedicated to mapping, software and hardware development, vehicle safety, and operations for self-driving technology. Our teams are passionate about developing a self-driving system that will one day move people and things around more safely, efficiently, and cost effectively.

At Uber, we believe technology has the power to make transportation more efficient, accessible, and safer than ever before. Self-driving technology has the potential to make these benefits an everyday reality for our customers, but it’s not going to happen overnight.  Building best-in-class self-driving technology will take time, and safety is our priority every step of the way. Operating inclusively and transparently, while displaying responsible behavior in a structured development are critical to safety. We at ATG seek candidates who will role model these values.

See our Candidate Privacy Statement

At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.