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Safety screenings

At Uber, we see safety as one of the pillars of our services. To help assure that safety is maintained at all times, we have introduced various actions that provide safety to both our drivers and riders.

Safety screening requirements by city

  • There are two safety screenings that you must pass to start driving with Uber in Ottawa: a background screening and a Vulnerable Sector Check. Follow the steps below.

  • After finishing your profile, take a few minutes to complete a Motor Vehicle Records Check online. It will review your driving record over the past 3 years to make sure it is acceptable.

    Steps to follow:

    1. After uploading your documents, visit the local Greenlight Hub in Ottawa to start the Motor Vehicle Records (MVR) check.

    2. Within 3 business days, the screening will be complete and we will email you the results.

  • Step 1: Background screening

    Each year you must complete a background screening to drive with Uber. It will check your driving record and criminal history. Do this before getting a Vulnerable Sector Check.

    For your background screening, visit the local Ottawa Greenlight Hub and bring 2 pieces of ID with you:

    1. Your Ontario driver’s licence
    2. One from the list below:

      • Credit Card or Debit Card (must have your name on the front)

      • SIN Card

      • Birth Certificate

      • Health Card

      • Passport

      • Canadian Citizenship Card

      • Permanent Resident Card

      • Government Employment Card

      • Student card

      • Indian Status Card

      • Hospital Card

    Step 2: Vulnerable Sector Check

    After your background screening, you’ll also need a one-time Vulnerable Sector Check.

    1. Start online or in-person

    a. Create an account on the online portal

    • To get things started, you can go online and complete a Vulnerable Sector Check. Once you’re in the portal, you can create an account to begin the process.

    BEGIN ONLINE SCREENING >

    b. Fill out the form in-person

    • You will need to complete a Vulnerable Sector Check. You can download the form below or pick one up at a Police Station.

    DOWNLOAD FORM >

    2. Follow the steps online

    a. Follow the steps online

    • Ensure you select the option for Level 3: Vulnerable Sector Check
    • Be prepared with your Ontario Driver’s Licence and another piece of ID. Click [here] for full list of valid pieces of identification.

    b. Drop it off in person

    Drop off your completed form at the Ottawa Police Station, located at 2670 Queensview Drive.

    Be sure to bring the following documents with you:

    • 2 pieces of valid photo ID: Be prepared with your Driver’s Licence and another piece of ID. Click [here] for full list of valid pieces of identification.
    • Proof of Ottawa address: if your current address is not on your Driver’s Licence please bring a phone or utility bill

    POLICE STATION LOCATION >

    Step 3: Get your results back

    You can complete your Vulnerable Sector Check online or in-person for $90. Once completed, you'll receive your results back on the same or the next day.

    Step 4: Upload two photos of your results

    Once you receive your results by mail or email, take a clear photo of the front and backside of the Vulnerable Sector Check results and upload the two photos to your Uber profile.

    UPLOAD TO PROFILE >

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We want Uber to be enjoyable and safe for everyone. These ground rules are designed to help ensure that riders and drivers have a safe and positive experience when using the Uber platform.

Designing a safer ride

Learn more about features to help keep you safe and protect you on the road.