Rules to follow
Requirements of Uber partners at the airport
Drivers must meet the airport terms below.
- All drop offs and pickups must be done at Eireann Quay, the bay at the bottom of Bathurst Street.
- The Uber sticker must be displayed in your back windshield.
- When on airport property, the Driver App must be open at all times (please do not log off until you exit the airport).
- You may be asked to show your waybill. To access it, tap the “info” button that appears in your app.
Pickups at the airport
How pickup requests work
It's easy to receive trip requests from riders leaving the airport. These trips work very similar to other requests. You will receive a trip request at the airport the same way you receive other trip requests. Unlike Toronto Pearson Airport, you will not need to enter a dedicated staging lot.
Here’s how it works:
- Once you receive a request, accept it
- Drive south on Bathurst Street past the Queens Quay intersection
- Pick up your rider at the foot of Bathurst Street in the Eireann Quay
- If the airport is crowded, consider contacting your rider to confirm their exact location
- Remember to confirm your rider's name before starting the trip as it can sometimes be a busy area.
Rides to the airport
How drop-off requests work
Uber is a smart option for travellers heading to the airport. At the airport, simply drop off riders at Eireann Quay, the bay at the south end of Bathurst Street.
Since the Departures level is a busy area, help riders lift their luggage from the vehicle to speed things along.
Do not park at the Departures level to wait for your next request. It's important to keep your Driver App on until you exit airport property.