Requests at West Edmonton Mall
Pickup information for drivers
We've teamed up with the mall to provide designated Uber signage and in-app guidance to both you and to riders to make pickups as smooth as possible.
Riders will select one of the following mall entrances in-app, and you'll be able to meet them there to complete your pickup:
- First floor, Door 6 (near Bourbon Street)
- First floor, Door 8 (near WEMFIT)
- First floor, Door 40 (near TD bank)
- First floor, Door 50 (near BEBE)
- First floor, Door 52 (near Fantasyland)
- Second floor, Door 1 (near Simons)
- Second floor, Door 7 (near T&T)
- Second floor, Door 45 (near Winners)
Pro tip: Keep an eye out for Uber signage at these entrances!
Rides to West Edmonton Mall
Drop-off information for drivers
There are no restrictions for dropping off riders at West Edmonton Mall—just make sure to confirm the correct drop-off location with your rider ahead of time.
Navigating West Edmonton Mall
Tips for a smooth experience
- Pay close attention to which floor the pickup location is on after accepting a request, it'll help you ensure your pickup is a smooth one!
- Waiting for a request? Kindly park in the parking lot—please avoid waiting in front of pickup locations or other mall entrances
- Having trouble finding your rider once you've arrived to their pickup location? Get in touch with them through the app to confirm their location