Accessible Transportation Options in Toronto

July 2017 Update: To request an accessible ride, scroll to the left at the bottom of the screen to find and select the ‘WAV’ option. Hear more about our recent accessibility initiatives here. 

Uber’s mission is to connect everyone to safe, reliable rides that arrive within minutes at the tap of a button. We know that riders with disabilities face a variety of problems accessing on-demand transportation in Toronto. And while these problems are not unique to our city, there is more that can be done and Uber is proud to be a part of the solution.

Since we introduced UberACCESS in Toronto in December 2014, our wheelchair accessible vehicle supply has been growing, which has transformed disabled transit. The platform allows for on-demand pick ups within minutes. And drivers of vehicles on the UberACCESS platform are knowledgeable about accessibility needs and accommodating for riders who require wheelchair accessible vehicles with a lift or ramp for transportation.

We’re dedicated to increasing the mobility, efficiency and freedom of all riders and drivers with accessibility needs. With VoiceOver iOS compatibility, the Uber app also provides a safe and reliable transportation option for the visually impaired community. Furthermore, the app includes various text prompts and visual features, meaning that audio is not needed to use Uber, ensuring effective communication for those who are deaf or hard-of-hearing.