Stories

Meet Rafik: City ambassador, driver-partner, and businessman

August 23, 2017 / Montreal

From semi-retired business consultant to full-time driver, Rafik is dedicated to the task at hand. Whether he’s showing off his city in his vehicle or taking care of his 97-year-old mother, Rafik gives every task his all. His three passions at this stage of his life are driving, connecting with people, and Montreal.

Born in Cairo, Montreal is now home. And as someone who loves to drive, Rafik finds driving relaxing and therapeutic. Throw in the fact that he gets to make money, meet new people, and show off his city, and he couldn’t be happier. One of his first goals when someone gets in his car is to make them smile. As simple as that. The moment he knows the rider is happy, he’s happy. That’s just the kind of man he is.

Rafik goes beyond providing smiles, he’s also willing to lend a helping hand whenever possible. Once, a rider was having a difficult time finding medical resources for her sick mother. Having dealt with similar concerns, Rafik was able to refer her to different doctors and programs that the woman wasn’t aware of. He’s had multiple riders leave behind items, and he goes above and beyond to make sure the belongings make it back to their owner. He’s a great example of what stellar customer service looks like, and the people of Montreal are lucky when they catch a ride with Rafik.

Looking to learn more about how to catch a ride? Look no further.