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UberBLACK at Melbourne Airport

Information for UberBLACK partners

Riders at MEL can request UberBLACK when leaving the airport. Learn how to receive these trip requests.

UberBLACK Pickups at MEL

How pickup requests work

It's easy to receive trip requests from riders leaving the airport. However, these trips work a little differently than other requests.

Step 1: Head to the waiting zone

The waiting zone for UberBLACK driver-partners is the Hire Car and bus layover area on the corner of Melrose Drive and Francis Briggs Rd. You must be in this designated zone to receive a trip request from a rider.

When an UberBLACK driver-partner enters the Waiting Zone they will automatically be entered into a ‘virtual queue’, which means trip requests will occur on a first in, first out basis.

Step 2: Proceed to the correct terminal

Riders can request a trip from pickups location from all four terminals. When you receive a trip request, it is important you go to the correct terminal shown in the app.

Rides to MEL

How drop-off requests work

At Melbourne Airport, simply drop off riders at their requested terminal by following the signs to the correct departures level.

UberBLACK Waiting Zone at MEL

UberBLACK partners may wait for ride requests at the Hire Car and bus layover waiting zone only.

Enter the waiting zone by heading to the corner of Melrose Drive and Francis Briggs Rd and following the signage to the car park.

When an UberBLACK driver-partner enters the Waiting Zone they will automatically be entered into a ‘virtual queue’, which means trip requests will occur on a first in, first out basis.

Uber Pickup Zones at MEL

  • For riders requesting from Terminals 1, 2 and 3, driver-partners will be required to meet them at the correct Hire Car carpark indicated by the Uber driver app.

  • For riders requesting from Terminal 4, driver-partners will need to head to Level 2 in the Transport Hub, where they can park and meet their rider(s) in one of the 18 pickup bays.

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