Get important information about airport drop-offs and pick-ups at Hobart (HBA) Airport.
Heading to and from Hobart Airport
Dropping off at HBA
There is a place to drop-off riders at the public drop-off lane.
After dropping off a rider at HBA you will be automatically be entered into a virtual queue.
You can follow the instructions above to be eligible to receive a trip request from a rider at the airport, or you can leave the airport area and will be removed automatically from the queue.
It is recommended that you double-check that riders take all of their luggage before you leave.
Picking up at HBA
When a driver-partner enters the airport you automatically be entered into a virtual queue.
The system automatically registers the order in which driver-partners enter the area near the airport, and offers trips based on who arrives first (i.e. the partner who is waiting the longest will be offered a trip first).
Once you have neared the airport your position in the queue will appear at the top of your app.
- Hobart Airport has made available the lot next to the Red Dragon Seafood Cafe on Tower Rd as a safe area for driver-partners to wait to receive a ride request. .
- You will have to remain online and in the airport area to retain your place in the queue.
After accepting a request for a ride you can meet your rider at the Uber pick up area located in the main car park. Riders will be directed in the app to meet you at this location. Please note that while the first 10 minutes at this carpark is free, any wait beyond this time period will incur a fee. You may want to call your rider to confirm they are ready before you arrive at the pick up location.
Demand for trips to and from airports is highest when multiple flights are landing.
When deciding whether to wait for a ride at the airport top partners like to check the flight schedules available on the Hobart Airport website.
Partner and Rider pickup Information
Once a driver-partner has neared the airport, their position in the queue will appear at the top of the Partner app.
Once a rider has their trip request accepted they will be directed to meet their driver at the Uber pick-up area in the main car park outside the arrivals terminal.
Airport pickup guide
How to join the virtual queue?
Drive your vehicle into the airport area and you will automatically be placed into the virtual queue. Hobart Airport has made available a safe waiting area for driver-partners in the lot next to the Red Dragon Seafood Cafe on Tower Rd.
When is wait time reset?
A driver-partner’s wait time in the queue is NOT reset when:
- A rider cancels (remain in the airport area in order to receive the next trip request)
A driver-partner’s wait time in the queue IS reset after:
- Rejecting a trip request
- Ending or cancelling a trip
- Going offline
Will I be reimbursed for parking?
No - Uber will not reimburse you for any parking fees at the airport.
Driver-partners will not be charged for waiting at the safe waiting area detailed above.
What happens if a rider calls and asks you to pick them up curbside at the terminal?
To help ensure that traffic at the terminal is kept to a minimum, uberX driver-partners have a dedicated pick up area located in the main car park.
If the rider is unsure where to go, tell them to exit the terminal and head towards the main car park via the pedestrian crossing. Once they reach the car park the Uber pick up area will be on their right.
We will be monitoring the queueing system closely to help ensure the best experience for all parties.