About the Role
Uber’s Center of Excellence (COE) is a contact management center where we provide outstanding customer support and incubate new processes, while building trust for riders, drivers and restaurants —our community—. This is a core feature of our product experience. We invest in this mission and aim to serve our community with the highest quality, in the smartest and most efficient way.
We are looking for a creative Analyst, passionate about Data, with the skills to understand the business and provide valuable information to help us make decisions (...are you feeling alike!?). The candidate must be willing to interact with business stakeholders from LatAm and beyond, as we work in a multinational scope, where the changes and innovations are part of our culture.
You will help to support strategic decision making processes through your analytics, heavy data driven approach and operational mindset. The ideal candidate for this role should have strong analytical skills, excellent time-management, priority setting and organizational habits, and the ability to clearly communicate and present information to seek buy-in.