All Greenlight Hub locations will be closed on Friday, December 14th. You can still get support online, in the app, or through 24/7 phone support.
Picking up at the track
Follow in-app navigation for the best route
When picking up from Saratoga Race Course, please use the in-app navigation in the Uber Driver app for the best directions to the Uber Zone.
Follow Uber signs
To get to the Uber Zone on East Avenue, approach the race course from Union Avenue, just outside the race course grounds. Look for Uber signs along Union Avenue.
Confirm your rider and go
All pickups and drop-offs will occur in the Uber Zone on East Avenue. You should only be in the Uber Zone when you are dropping a rider off or waiting to pick up a rider.
The Uber Zone
When picking up or dropping off at Saratoga Race Course, follow the Uber signs on Union Avenue to East Avenue, where the entrance to the Uber Zone is located. It's right across the street from the track, closest to Gates A and B.
Riders will know through in-app instructions that they must meet you at the Uber Zone, so they'll be expecting you there.
- Following an event, the area surrounding the track will be crowded. If you have trouble finding your rider, give them a call, and always make sure you confirm their name before starting the trip.
- We’ve made updates to in-app navigation that will streamline your pick-up experience at the track. If you have an iPhone, we encourage you to use the in-app navigation, when possible.
Know when the action is happening
- The Whitney: August 5
- Alabama Day: August 19
- The Travers: August 26