Instructions for drivers
We've partnered with the Tampa Bay Lightning to provide driver-partners and riders with a better pickup and drop-off experience at Amalie Arena.
Uber has an exclusive pickup zone, located along Channelside Drive between Florida Avenue and Morgan Street.
Uber pickup zone
Understanding the Uber Zone at Amalie Arena
We have a first-in, first-out (FIFO) queue to help manage the high volume of requests at the end of games. This means that when a rider requests a trip, the request will go to the vehicle within the area that has been waiting the longest. If you’re the second partner to enter the area, you’ll be the second to receive a trip request.
Once you get to Franklin and Channelside, you will automatically be placed in a virtual, first-in, first-out queue as long as you are online.
Note: You will lose your place in line if you cancel or reject a trip, go offline, shut down your Uber app, switch vehicles, or leave the queueing area. You will not lose your place in line if a rider cancels on you or if you drive around within the queueing area.
Requests at Amalie Arena
Pickup tips for drivers
When picking up riders, follow these instructions for using the designated Uber pickup zone. Pickups will happen on Channelside Dr. between S Florida Ave. and S Morgan St.
- Travel south along Franklin St. to the intersection with Channelside Drive
- Make sure you have your Uber decal displayed
- Police officers will direct you to the Uber-only lanes, either the far left lane or far right lane. Please pull forward once in the designated Uber lane.
- Ensure that your Uber app is on once in the Uber designated lane
- To exit, head north on S Morgan St.
Pro tip: We recommend calling your rider once you accept their request to direct them to where you are waiting. Please specify to your rider which lane you are in — either the far left or far right closest to the arena.
Rides to Amalie Arena
Drop-off tips for drivers
Passengers will request rides to Amalie Arena from all over the city. If a rider is headed there, we suggest you navigate to the arena and drop them off at the intersection of Jefferson and Eunice.