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Partner appeals

How the process works

Submit an official request for an appeal opportunity

Appeals

Driver deactivation review panel

Partnering with Uber means more than just the ability to earn flexible income, have your own business, and be your own boss. It also means having a voice. Being part of the Uber community empowers every driver-partner to connect with us, whether to give feedback, find answers to questions, or share their stories. And now, in Seattle, you can have your voice extend to a driver-partner deactivation review panel.

Eligibility requirements

No deactivation decision is taken lightly or without investigation. Certain deactivation decisions, especially those related to zero tolerance violations, are not eligible for appeal. For example, we will not accept appeals related to criminal activity while on the app, like theft or reckless driving, or appeals related to physical or sexual altercations.

Deactivations related to quality, like low ratings, have a separate resolution process and will not be considered. For example, if your account is waitlisted due to inactive documents or something similar, please go here for assistance getting back on the road.

Beyond this, the majority of deactivation decisions will be eligible for appeal. However, it’s impossible to anticipate the full range of causes that could result in deactivation. Ultimate determination of eligibility will be determined by Uber on a case-by-case basis, and only drivers with an Uber Seattle account are eligible to apply for an appeal.

If your appeal meets the criteria above, please submit your information through the form below. The Uber Seattle team will confirm your request, and if your appeal is eligible, you will be invited to an appointment with the driver-partner panel.

Submit an appeal

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