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Quality Improvement Classes

We've partnered with a third party provider offering a Quality Course to help driver-partners like you increase their ratings. The class is available online and in-person in San Francisco.

Available virtually

Take the class online

Watch a series of videos introducing beginning and experienced driver-partners to lessons and techniques designed to improve customer service skills and ratings. Take the class in English or Mandarin. You can find the Mandarin class here.

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Available in-person courses

Take the class in San Francisco

San Francisco Quality Course

This class is held in San Francisco and led by experienced Uber driver-partners who understand the dynamics of the San Francisco Bay Area.

San Francisco Quality Course (Spanish)

This class is held in San Francisco and led in Spanish.

Hear from a fellow driver

“It was worth it and our instructor was awesome and made the class very interesting. The skills we were taught will help all of us who took the course be better drivers and will help increase our ratings.”

— Michael, San Francisco partner

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