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UberEATS comes to Sacramento

UberEATS arrives in Sacramento on Tuesday 5/16. We hope to see you out on the road!

UberEATS

What to know before you start

Pricing

For every delivery trip you complete, you will receive $2.50 for picking the food up at the restaurant, $0.94 for dropping the food off with the eater, and $1.04 per mile for the distance driven in-between.

Insulated Meal Bags

Driver insulated bags are shipped to your home address while biker bags must be picked up at the Sacramento Greenlight Hub (6830 Fair Oaks Blvd., Carmichael, CA). Bags are not required to start making deliveries.

Delivering with Uber is easy

How it works

1

Receive a delivery request

Delivery requests will come through your app when you go online. Remember to go online in centralized areas like downtown for the most requests!

2

Pick up the food

The food will be waiting for you at a local restaurant. Head in and bring your phone with you so you can confirm the order number on the delivery you’re picking up. Once the order has been picked up, slide "Start Trip" and navigate to the drop off location.

3

Drop off the food with the customer

When you arrive at the drop off location, look in the app for specific instructions or requests from the customer like “park in front of the building” or “leave delivery with the doorman." Swipe “Complete Trip” once the customer has their order.

Learn more

Pro Tips

Peak times

Peak delivery times are generally 11am to 2pm, and 6pm to 9pm. Demand also increases when it's raining.

Parking

Park your car or lock your bike at a suitable parking spot around the pick-up and drop-off locations. Most restaurants will have specific places to park to make things easier.

Picking up the food

Separate the hot and cold items and ensure disposable cutlery and napkins are provided. Then, tightly secure the bag and place it upright in your car or on your bike.

Greeting the customer

All deliveries should be made to the customer's door unless the app tells you otherwise. When the customer opens the door, introduce yourself and ask for their name to make sure you’re handing the right order to the right person. Remember the customers will rate the experience, so it's a good idea to be courteous.

Support

We know that not every pickup goes according to plan. That's why we built a dedicated phone support line to assist you, should you have any issues with your delivery.

Contacting support is similar to contacting a restaurant or an eater. Simply tap the clipboard icon in the top right corner of the app and call the number at the bottom of the screen.

Need help?

Talk to someone face to face

Stop by our Greenlight Hub below to get your questions answered. We can't wait to meet you in person!

6830 Fair Oaks Blvd., Carmichael, CA 95608

M-F 9am-7pm; Sat 10am-6pm