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Learn how to deliver with Uber

Sacramento

Delivering with UberEATS is a great way to earn extra money, stretch your legs, and explore your community.

What's it like to deliver?

A simple guide to get you started

Watch this short video to learn how to complete a delivery trip with Uber.

Delivering with Uber is easy

How it works

1

Receive a delivery request

Delivery requests will come through your app when you go online. Remember to go online in centralized areas like downtown for the most requests!

2

Pick up the food

The food will be waiting for you at a local restaurant. Head in and bring your phone with you so you can confirm the order number on the delivery you’re picking up. Once the order has been picked up, slide "Start Trip" and navigate to the drop off location.

3

Drop off the food with the customer

When you arrive at the drop off location, look in the app for specific instructions or requests from the customer like “park in front of the building” or “leave delivery with the doorman." Swipe “Complete Trip” once the customer has their order.

Learn more

Pro Tips

Peak times

Peak delivery times are generally 11am to 2pm, and 6pm to 9pm. Demand also increases when it's raining.

Parking

Park your car or lock your bike at a suitable parking spot around the pick-up and drop-off locations. Most restaurants will have specific places to park to make things easier.

Insulated Meal Bags

You do not need an insulated bag to begin delivering. A bag will be shipped to you after you opt in but may take a couple of weeks to arrive. Once it arrives, please remember to bring this bag into the restaurant and place the food in the bag before traveling to the customer.

Greeting the customer

All deliveries should be made to the customer's door unless the app tells you otherwise. When the customer opens the door, introduce yourself and ask for their name to make sure you’re handing the right order to the right person. Remember the customers will rate the experience, so it's a good idea to be courteous.

Support

We know that not every pickup goes according to plan. That's why we built a dedicated phone support line to assist you, should you have any issues with your delivery.

Contacting support is similar to contacting a restaurant or an eater. Simply tap the clipboard icon in the top right corner of the app and call the number at the bottom of the screen.