Drive with confidence
How hourly guarantees work
An hourly guarantee is a set level of gross fares (before Uber's Service Fee) you are guaranteed to earn. Often, there will be requirements—such as acceptance rate and trips per hour—that you must meet in order to qualify for the guarantee.
If you meet the requirements but earn less than the guaranteed amount, Uber will "top-up" your earnings for that time period. If you earn more than the guaranteed amount, your net earnings are all yours!
Make the most of your guarantees
Hourly guarantees are presented as gross fares, after the Booking Fee but before Uber's Service Fee. Qualify for a top-up? That amount will also be subject to the Service Fee.
Want to know what the guarantees will be in the coming days? Check the Promotions section of your app to see what's coming soon. You can see the date, time, and amount of each guarantee before it happens.
Hourly guarantees are pro-rated, so don't worry about being glued to the clock! For example—if an hourly guarantee is $20, and you drive half an hour, you will be guaranteed $10.
How payment works
Earning less than guarantee
Good news! You will always be paid at least the guarantee amount less Uber's Service Fee. You'll see the top-up added to your pay statement at the end of the week.
Earning more than the guarantee
Good work! Since the guarantee acts as a minimum, you'll get to keep the fares you earned less Uber's Service Fee. Just make sure you meet all of the requirements, like trips per hour or acceptance rate.
Trips per hour (TPH) is calculated by taking your total number of completed trips in a given incentive period divided by the total number of hours that you were online during that same incentive period. Your acceptance rate is calculated by taking the total number of trip requests that you accepted during the incentive period divided by the total number of trip requests that were sent to you during that same incentive period. Completion rate is calculated by taking your total number of completed trips in a given incentive period divided by the total number of trip requests that you received in the given incentive period. Qualification parameters reset at the beginning of each new incentive period. Guaranteed amounts are average hourly gross fares, based on hours online per incentive period, and include the Uber Service Fee. Booking Fee and tolls are not included in the guaranteed amount. Average hourly gross fares are calculated by taking your total gross fares (including the Uber Service Fee) in a given incentive period and dividing them by the total number of hours that you were online in that same incentive period. We reserve the right to withhold or deduct payments that we determine or believe were in error, fraudulent, illegal, or in violation of driver terms or these terms. Terms subject to change.