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Re-Match at SNA Airport

Frequently Asked Questions

Together with SNA (John Wayne Airport), we're excited to announce the launch of Re-Match—a new feature that will lower your wait time and reduce traffic congestion. With Re-Match, drivers like you can spend less time waiting for airport trips and more time earning.

About Re-Match at SNA

What is Re-Match?

With Re-Match, you can drop off at the airport and pick up without having to return to the airport waiting area bordered by MacArthur Boulevard, I-405, Von Karman Avenue, and Route 73. After dropping off a rider, there will be a 30-second window where you could be re-matched with another rider for pickup. If you receive a Re-Match request, you can meet your rider for pickup on the Arrivals Level.

Per airport rules, if you're in the terminal and don't receive a request within 30 seconds, you must exit the airport. You can head to the waiting area if you want to be eligible for another airport pickup. Pro tip: As always, waiting at the curb without a request is against airport regulations and can result in airport police issuing you a citation.

What vehicles are eligible for Re-Match?

Re-Match is available to all vehicles following a completed SNA dropoff.

Can I just drive to the terminal to qualify for Re-Match?

No. You will only be eligible for Re-Match after dropping off at the airport. SNA Airport does not permit drivers to enter the airport without a valid pickup or dropoff request, and you could receive a citation from airport police if you do so.

Are pickups and dropoffs in the same place?

No. While you can drop off on the Departures Level, you will need to go to the Arrivals Level to meet your rider.

Does Re-Match increase my wait time in the waiting area?

No. Re-Match reduces the number of cars in the waiting area, which generally keeps the wait times even.

What if my rider isn't ready?

As always, waiting at the curb is against airport regulations and can result in airport police issuing you a citation. If your rider requests too early and isn't ready, you should cancel the trip and exit the airport.

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