All Greenlight Hub locations will be closed on November 22 and November 23. You can still get support online, in the app, or through 24/7 phone support.
Rules and regulations
Long Island MacArthur (ISP) Regulations
Per ISP regulations, drivers must adhere to the terms below.
- All ride dropoffs must occur at the Departures terminals
- All ride pickups must occur on the Arrivals terminals
Pickups at ISP
How pickup requests work
It's easy to receive trip requests from riders leaving the airport. Here are some pro tips on navigating your pickups.
- Once you receive a request, accept it and pick up your rider at the Arrivals terminals at ISP
- If the airport is crowded, consider contacting your rider to confirm their exact location
- Obey all traffic laws. Do not park and idle in a no-standing zone.
Rides to ISP
How drop-off requests work
Uber is a smart option for travelers heading to the airport. At ISP, you can simply drop off riders at their requested terminal.