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Driving at Albert J. Ellis Airport (OAJ)

Airports can be complicated places, especially for drivers. But knowing the basics, and getting information in advance about your local airport, can help make sure you’re prepared for your first pickup or dropoff.

Pickups at the airport

It is easy to receive trip requests from riders leaving the airport. However, these trips work a little differently than other requests.

Waiting for requests

Uber’s technology uses a first-in-first-out (FIFO) queue. This means that, in order to receive a trip request, you need to enter the designated waiting area, located within a “FIFO zone.” You will then be placed in a virtual queue where the first Earner to enter will be the first to receive a trip request.

The FIFO zone covers all airport grounds, as shown in the map below.

Some things to know about FIFO queues:

  • Proximity to the terminal within the FIFO zone does not create an advantage for Earners or move you closer to the top of the queue.
  • If there are no Earners in the FIFO zone, trip requests will go to Uber Earners in the area outside of the FIFO zone—based on proximity and other factors.
  • You can lose your place in line if:
  1. You go offline on your Uber driver app
  2. You drive outside the FIFO zone
  3. You do not accept multiple incoming trip requests in a row
  4. You cancel multiple rides (if the rider cancels, you will remain at the top of the queue)

Picking up your rider

Once you accept a trip request, the pickup location at the airport is located at the departures level (see map below).

Dropoffs at the airport

At the airport, riders can be dropped off at the departures level. If you’d like to receive a trip request afterward, you’ll need to keep the Uber driver app on to maintain your place in the FIFO queue.

OAJ pickup map