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The Inside Track

Keeping you up to speed

Welcome to The Inside Track, a quarterly update to provide you with the tools, information, and insider tips to growing your business on the Uber platform.

We're here to support you

Welcome to The Inside Track, a quarterly update to provide you with the tools, information, and insider tips to grow your business on the Uber platform.

Uber simply would not be where it is today if not for you. We’re grateful to partner with you now and going forward, as we keep Connecticut riders moving safely and reliably each and every day. Thank you for your partnership.

In case you missed it

App updates

Improved in-app navigation

To fit the unique experience of driving in Connecticut, we made several feature improvements including:

  • Navigation basics: guidance for lane changes, real-time traffic, and rider pickup and dropoff location precision
  • Route preview: displaying, in advance, the first turn you should expect after a pickup or dropoff
  • Night mode: night-themed maps for evening and late night trips, to give your eyes a break from harsh light

A better pickup experience

It can be stressful when the GPS pins a rider to a location that isn’t quite where they are. We heard you and made improvements. Riders can now change their pickup location after requesting to be within a certain radius of the location they first entered.

Support policy updates

Your voice matters

We met with and heard from many driver-partners over the past few months through advisory groups, feedback surveys, and in-car conversations. We’re taking a new approach to our support policies.

Your local Uber team

Meet Matt

Head of Driver Experience and Community

Learn what his team is working on to make help drivers like you be successful on the Uber platform.

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