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Reduce time between trips

Did you know you can accept your next trip request even when you're already on a trip?

You'll get requests for trips that start nearby your current rider's dropoff location before the trip is over. This unique feature means you get to skip the wait and instead go straight to your next ride.

How it looks

While on a trip, you'll get a notification of your next trip request. After accepting the new request, the screen will go back to the current trip to help avoid confusion.

The next rider will be notified that you are completing a trip nearby and will be there to pick them up shortly after.

FAQ

Does this factor into my acceptance rate?

Yes. These requests factor into your acceptance rate just like any other request.

Why the change?

This update is expected to drastically lower ETAs and lead to quicker pick-ups for riders and partners alike.

How do I start getting requests before my trip is over?

As long as you or the rider has entered the destination into the Uber app, we will automatically look for requests near your rider's drop-off location.

What if my current rider wants to make multiple stops?

If the rider has already entered their destination upon request, kindly confirm with them if it is their final destination. If not, you may change the destination in the Uber app to the final destination so you are less likely to receive your next request too early.

Will the next rider know that I'm on my way to them?

Yes. The next rider will see a popup in the rider app stating that the closest vehicle for them is completing a trip nearby, and we will also show the first drop-off point on the map for clarification.

Is this uberPool?

No. The two riders will never be in your vehicle at the same time.

Can I opt-out of receiving requests like this?

At this time, we are unable to opt-out partners individually from this change.

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