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Requests at SunTrust Park
How pickups work
SunTrust Park has dedicated lanes specifically set aside for Uber driver-partners to pick up passengers during and after events. To make the most of your time, we recommend arriving at SunTrust Park an hour and a half after the game starts. You can enter the pickup queue any time after a game starts.
Where to accept uberX requests
To accept uberX requests, you should wait for requests at the Windy Ridge Pickup Zone, located on Windy Ridge Pkwy, in the westbound curb lane at Heritage Ct. To accept non-uberX requests (uberXL, UberSelect, UberBlack, or UberSUV), please wait in the Heritage Ct Pickup Zone, located at the corner of Battery Ave & Heritage Ct.
We ask that you keep moving with the flow of traffic until you reach your rider. Parking to wait for your rider may result in a citation from Cobb County Police.
Where to accept uberXL, UberSelect, UberBlack, and UberSUV Requests
If you’re accepting uberXL, UberSelect, UberBlack, or UberSUV requests, please enter the queue on Heritage Ct. and pick up riders on Battery Ave. To access this zone, we recommend heading north on Cobb Pkwy, taking a right on Windy Ridge Pkwy, and turning right on Heritage Ave. Partners may begin queueing at the start of the game, but should not wait on Battery Avenue or Heritage Court prior to the start of the game.
Once Battery Avenue is full, partners should not queue or park on Heritage Court or Windy Ridge Parkway. Parking to wait for your rider may result in a citation from Cobb County Police.
- When you enter the SunTrust Park area, you’ll be placed in a virtual queue
- For uberX requests, enter the queue and pick up at the Windy Ridge Pickup Zone
- For uberXL, UberSelect, UberBlack, and UberSUV requests, pickups should take place at the Heritage Pickup Zone, located at the corner of Heritage Ct and Battery Ave
Rides to SunTrust Park
How dropoffs work
Dropoffs should only occur at the designated dropoff area on Windy Ridge Pkwy at Power Alley. Failure to drop off at this location may result in a citation from Cobb County Police. To access this zone, we recommend you use Uber’s in-app navigation.
- Use Uber’s in-app navigation when taking riders to SunTrust Park
- Encourage riders to select SunTrust Park as their destination in the app
- When riders select SunTrust Park as their destination, the Uber navigation system will take you directly to the proper dropoff zone
Pickup and dropoff zones
When should I arrive at SunTrust Park for game-day pickups?
We recommend arriving at SunTrust Park approximately an hour and a half after the start of the baseball game.
How will riders know how to find the pickup zone?
Uber signage is placed around the Battery to direct riders to the Uber pickup zones. They will also be directed to the correct pickup zone in the app. Any pickups outside of the pickup zones may result in a citation from Cobb County Police.
Where do I pick up riders if I only drive UberSelect, uberXL, UberBlack, or UberSUV?
Pickups for non-uberX vehicles should happen at the Heritage Pickup Zone, located at the corner of Battery Ave & Heritage Ct.
More about SunTrust Park