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Audio Recording

We are committed to building new technologies that help make your Uber experience safer, so you can ride and drive with confidence.

If you feel uncomfortable during your ride, you can now record the audio of the trip within the app.

Just tap the blue shield to open your Safety Toolkit and access the Record Audio option. The trip will be recorded in the app and you can choose to share it with Uber Support when you file a safety report after the trip ends.

For everyone’s safety

Riders and drivers can record audio through their app to help encourage safe, comfortable interactions on trips. By giving them this control, Uber empowers its users to monitor and report uncomfortable situations.

Designed to protect your privacy

When a rider or driver uses this feature during a ride, the audio recording will be stored and encrypted on the phone so that no one—not even the person who initiated the recording—can access it. Uber can only access it if the user opens an incident report with Uber and includes this audio file. Unless this happens, Uber cannot access any of the contents.

Help Uber investigate

We take safety reports seriously. If a user files a report with an audio file, the safety team will review it. Uber will take appropriate action in accordance with our policies.

  • Audio Recording is currently available throughout Brazil, Mexico, the Dominican Republic, Guatemala, Paraguay, Peru, Panama, Argentina, Chile, Bolivia, Ecuador, Uruguay, Honduras, and El Salvador.

  • Where available, riders and drivers can initiate a recording through the in-app Safety Toolkit using their own smartphone. The other party in the vehicle will not be notified at the time of recording, though notice has been given to all riders and drivers that this capability is available.

More about safety at Uber

Driver safety

Count on 24/7 support and emergency assistance. Share your trip with loved ones. Our focus is on your safety so you can focus on the opportunity.

Rider safety

Millions of rides are requested every day. Every rider has access to safety features built into the app. And every ride has a support team if you need them.