Providing reliable transportation options for everyone.
The power of our technology is only as strong as the people who have access to it. Removing barriers is a priority, so that everyone, no matter their abilities, can move freely.
Uber driver-partners have been provided with information to help them understand their obligations to accommodate riders with service animals.
The Driver app
Drivers can self-identify as deaf or hard of hearing in the Driver app to unlock features that make it easier to drive and help them communicate with riders.
Drivers who are deaf or hard of hearing
Uber’s thousands of drivers who are deaf and hard of hearing provide more rides per month in the US on average than other drivers.
Partnering with accessibility leaders
Our partnerships with the Communication Service for the Deaf, the National Association of the Deaf, and Telecommunications for the Deaf and Hard of Hearing Inc. (TDI) help us to continue developing new processes and features that enhance trips for drivers who are deaf.
Uber was named Ruderman Best in Business 2016
In September 2016, Uber was recognized by the Ruderman Family Foundation as one of 18 companies leading the way in supporting people with disabilities.
Start a conversation
In recognition of Deaf Awareness Month, we launched a new tool to help riders communicate with their drivers who are deaf or hard of hearing by teaching them simple phrases in American Sign Language.
Driving with hand controls
As long as they meet local driver requirements, a person who uses modified vehicles and hand controls can sign up to become an Uber driver-partner. Here are some of their stories.