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Compliance Program Manager, Rides

Legal in San Francisco, CA

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

 

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role

 

The Global Strategic Assurance Team is responsible for building a program from the ground up to document and maintain market-level operating requirements for Uber's suite of products and evaluate market health in meeting those requirements. If you love setting a vision and solving problems from 30,000 feet as well as dive deep into the details, we have the opportunity you've been looking for.

 

We are looking for Program Managers who will be an integral part of Uber’s 2.0 journey by completing operational assessments across Uber markets. The Program Manager role calls for strong problem solving skills and curiosity. You need to be able to quickly understand Uber’s operating model in US&C markets, ask the right questions to local teams, spot operational gaps, and propose improvement.

What You’ll Do

  • Evaluate operational processes utilized by markets across the globe against market guidelines and requirements
  • Provide strategic recommendations on addressing any identified issues and ensure timely resolution by coordinating with local centralized compliance operations teams
  • Conduct independent monitoring, reviews and investigations into regulatory compliance and map out the risk landscape
  • Identify common business needs across regions to provide guidance on global tool/product development
  • Document and maintain operational requirements, including global policies and local regulations, working with internal stakeholders such as Trust and Safety, Insurance, and Regulatory Legal
  • Present findings and insights to senior management to drive business decisions
  • Build, maintain, communicate, and present detailed reporting at city-level, regional, and mega-regional levels
  • Collaborate with other city and central operations teams, legal, insurance, trust and safety to ensure that insights inform broader strategic initiatives

 

What You’ll Need

  • A minimum of 5 years of work experience in Strategy or Risk Consulting, Compliance or Audit
  • Bachelor’s degree is required
  • Analytical rigor - Excellent Excel / data management skills; SQL Proficiency is strongly preferred
  • Communication and collaboration skills - You'll work with a vast variety of teams across Uber, in US&C and across the world. Knowing your audience and speaking their language is fundamental to successful collaboration, hearing and understanding different perspectives, and creating solutions together.
  • Ability to deal with ambiguity
  • Self-starter with the ability to choose a direction with little oversight
  • Self-motivated, works independently and possess strong organization and time management skills
  • Project Management Skills - Keeping track of concurrent projects, making sure they’re executed on time, and that the projects are hitting their targets
  • Willingness to travel domestically and internationally on a regular basis (50% travel expected)

 

About the Team

The Global Strategic Assurance Team is responsible for building a program from the ground up to document and maintain market-level operating requirements for Uber's suite of products and evaluate market health in meeting those requirements. If you love setting a vision and solving problems from 30,000 feet as well as dive deep into the details, we have the opportunity you've been looking for.


See our Candidate Privacy Statement

At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.