City Operations, Operations & Launch in San Francisco, CA
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Market Entry Project Manager
About the Role
Uber and JUMP are looking for a sharp, highly motivated individual to join JUMP’s Market Entry team. We are growing the team to rapidly pave the way for JUMP launches in cities across the world. We are looking for a strong Project Manager who loves shared mobility and is knowledgeable about or eager to learn the complexities of this expanding industry.
The Project Manager will work on our Market Entry team and coordinate complex projects with Policy, Operations, Legal, Product, and Launch teams to ensure the market is cleared for launch. This role requires an individual with a diverse skill set capable of coordinating long-lead projects with cross-functional stakeholders and building consensus within occasionally ambiguous conditions. An extreme attention to detail is key to the role, which involves reading technical documentation, writing concise briefings, and tracking complicated projects for daily progress. The Market Entry Project Manager will become an expert in how to open new markets for shared mobility.
This role will be based in our San Francisco, CA office and may at times require extensive travel.
What you’ll do:
Build strong relationships with cross-functional teams to ensure market entry clearance
Track projects against market entry team checklist, and update, improve, or modify it as needed
Research local market regulations and requirements, and dispatch tasks to specialized teams
Anticipate potential obstacles preventing market clearance long in advance
Propose and execute creative plans to resolve obstacles
Operationalize the internal processes that lead to successful market entry
Identify operational weaknesses and innovate new processes to improve future outcomes
Develop spreadsheets, project trackers, and process maps to document progress and approach
Travel to markets in question to coordinate with local teams
What you’ll need:
3-5 years experience in project management or related field leading complex projects involving cross-functional teams
Excellent written and verbal communication skills
Experience working with other professionals and ability to steer and motivate colleagues
Ability to dissect large problems into clear actionable steps
Tenacious spirit to arrive at solutions where seemingly none exists
Strong organizational and administrative skills which don’t waver when faced with overwhelming situations
Self-driven work ethic to execute tasks with integrity when direction may be lacking
Naturally curious perspective seeking to innovative where needed
Analytically oriented mindset focused on demonstrating impact of initiatives
Ability to drive results in a highly matrixed and relationship based organization
Willingness to work with remote teams across time zones
Bilingual candidates encouraged but not required
About the Team
JUMP is the future of urban mobility: shared electric bicycle networks that are the quickest, most enjoyable, and most empowering way of getting around a city. With our locking and tracking “smartbike” technology, we pioneered dockless bicycle sharing systems. Our next generation product is an industry leading electric-assist bicycle platform.
Our team of designers, engineers, planners, and operators have built this system from the ground up, and together we have deployed bike share networks to more than 40 locations across the world. Our goal is to transform cities, making them more sustainable, equitable, and livable via a new era of personal mobility.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.