Sales, Business & Sales in Johannesburg, South Africa
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the Role
As an Account Coordinator, you will be working to drive operational excellence while furthering Uber’s most important restaurant relationships. You will be responsible for providing exceptional data-driven consultation to support a portfolio of restaurants at scale. You will explore and uncover the needs of our restaurant partners and execute on special projects to help restaurants optimize their business on Uber Eats. The Uber Eats Account Coordinator should be comfortable in a fast paced environment, love solving problems, be able to thrive in an early stage environment, and be passionate about the restaurant space.
What You’ll Do
Maintain relationships with the highest value restaurant partners
Provide guidance to our highest value restaurant partners, including live consulting to help restaurant partners optimize value they extract from our platform
Help ensure successful launches when priority partners are involved
Lead special projects such as experiments with pop-up restaurants
Utilize dashboards to monitor business and operational impact of new policies and products
Lead roundtables and conduct surveys, surfacing important insights to drive the business forward
Help design processes, structure, and tools to effectively shape the organization and bring best practices to all Uber Eats markets
What You’ll Need
Proven track record in account management or in a client-facing role, and the willingness to learn. Ideally we are looking for 1+ years experience
Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
Ability to coach and motivate partners through challenges and opportunities
Demonstrate time management and organizational skills with the ability to multi-task and prioritize based on impact
High energy- take ownership of Uber Eats growth and delight our restaurant partners
Experience in the restaurant or hospitality space a plus
Experience with Excel, Google Sheets, Google Presentations, and Salesforce a plus
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.