At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the Role
The Product Manager for Growth Insights Platform will work with engineering and design teams to build out a platform of customer insights which can be shared across the company and built into other internal products.
The PM will have two main focus areas: The first is to build out a recommendation engine for Uber for proactive engagement with customers, both for marketing and assistance. This would include using machine learning to determine insights in sequential events that may highlight opportunities to assist Uber customers with personalized recommendations. The second area focuses on aggregate funnel health insights, using data across the platform to alert product teams with issues they may be facing proactively.
What You’ll Do
Align and motivate a cross-functional team on a product-level mission and roadmap that maps to the Products team mission
Lead setting OKRs across your products and in alignment with business leadership, product, and other cross-functional stakeholders
Generate ideas for growth and strengthening the performance of our programs through product, marketing, and business levers
Heavily utilize data insights, market and customer research, and your product intuition to continually improve your products
Identify opportunities for new products that leverage Uber's global scale and payments infrastructure to provide unique and lasting customer value
Clearly communicate plans, insights, data and results to a spectrum of audiences including executives, product teams, and other decision-makers across Uber
What You’ll Need
Minimum of 2 years experience in Product Management, delivering innovative products and solutions as a lead or sole product contributor
Experience in building machine learning based products
Experience with building products with rich UI needs.
A track record and passion for taking great products to the next level, building and iterating to growth, engagement, and business impact
Deep experience working with data, research, and growth marketing
Ability to work collaboratively with technical and non-technical team members up to and including the executive-level
True passion for Uber's mission and emerging markets (LatAM, Middle East, Africa)
Computer science undergraduate degree or equivalent. Technical understanding that spans all levels of abstraction and the systems you'll be building.
Experience building and leading businesses, including ownership and optimization of business performance metrics
Design sensibility. A deep understanding of and appreciation for good design and user experience
Customer obsession. The ability to take on complex product challenges and find elegant customer focused solutions.
Knowledge of statistical methodology
About the Team
Growth Platform at Uber’s mission is to improve the tech experience and enable growth for many other product and operations teams at Uber at scale, with the goal to grow our business by making deep connections with customers.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.