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Product Marketing Manager, Driver Support

Product Marketing Management, Product in San Francisco, CA

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

 

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

 As Product Marketing Manager on the Driver team, your job will be to help Uber build, launch, and improve how Uber’s protects support drivers’ needs, on and off the road.

What You’ll Do

 

You will be to help Uber build & launch products that help drivers achieve their near & long-term goals. You will partner with product, operations, and marketing leaders to create integrated customer experiences that help millions of drivers achieve their professional or personal goals will be to help Uber build & launch products that help drivers achieve their near & long-term goals.

 

You will partner with product, operations, and marketing leaders to create integrated customer experiences that help millions of drivers achieve their professional or personal goals will be to help Uber build & launch products that help drivers achieve their near & long-term goals. You will partner with product, operations, and marketing leaders to create integrated customer experiences that help millions of drivers achieve their professional or personal goals.

 

What You’ll Need

  • Passion for Uber’s mission and the company’s hybrid technology / operations nature.
  • Minimum 2 years of experience across product marketing, customer relationship management, partnership marketing, and/or employee satisfaction programs -- delivering highly successful programs that demonstrate your company’s commitment to its mission.
  • Master storyteller: You can craft a compelling narrative across different channels - you know how to match the message to the medium
  • Scary-good at articulating the essence of products and the value they create. You can develop a strong messaging hierarchy and effective content strategy plan. You can also play copywriter.
  • Finger-tippinesses with data: You just go get the data you need with no muss/fuss and can whip it into an insightful story with no help. You know how to leverage data to make decisions and drive growth. You have experience running rigorous multivariate testing.
  • An “owner” personality: You’re biased toward action, a great collaborator and master disambiguator/simplifier. You never stop pushing towards clarity and delivery.
  • Grittiness: You never hesitate to roll up your sleeves and tackle something hands-on, you persevere when others fall away.
  • Experience working in- or building products tailored for- customer retention or engagement teams

 

 


See our Candidate Privacy Statement

At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.