We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on new modalities, self-driving cars and even urban air transportation, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.
Data Analyst dedicated to Rider Growth
Uber is at the forefront of one of the most exciting marketplace challenges as the world rapidly evolves from desktop to on-demand mobile commerce. Our ability to effectively manage risk in this environment is key to our ongoing success and allows the company to make bold bets while maintaining a delightful and painless user experience. It’s our job to think about this so that our riders and drivers don’t have to.
Optimize the conversion of good-actor-signup-attempts and good-actor-login-attempts into logged in ready-to-ride users. You will drive incredible impact to the company as you will help improve user experience and save revenue.
Monitor anti-good-actor side-effects of new fraud-prevention policies and find opportunities to mitigate them
Conduct deep-dives into the signup and login end-user work-flow to identify obstacles to legitimate users creating an account or logging in
Track signup & login experiments designed to improve the signup & login end-user experience and improve good-actor conversion; includes ensuring good experiment design & identifying metrics impact of experiments.
Interface with Product Ops to investigate country-specific problems with account creation, login, OTP SMS-delivery, etc.
Maintain a close relationship with the Rider Growth Data Science team which has overall responsibility for maximizing the number of riders and number of trips in the short, medium, and long term timescales.
What you'll need
5+ years of experience in a quantitative analysis role
A degree in statistics or a quantitative domain plus hands-on data analytics experience. Technical understanding must go from the highest abstractions down to the metal.
Excellent SQL skills, Big Data environment (Hadoop, Hive) and development experience in at least one scripting language (Python or R preferred)
Demonstrable domain expertise in product metric identification, improving data quality, A/B testing, and experimentation design and execution.
Ability to deliver on tight timelines and move quickly while maintaining attention to detail
Work closely with cross-functional teams to execute on decisions
Self-driven with the ability to work in a self-guided manner
Masterful visualization skills and storytelling abilities
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.