Long pickups that leave you with short trips. Being stuck in rush-hour traffic for a fare that isn’t worth your time. Ending up stranded in areas where you wait around for requests.
These inconvenient surprises happen when you accept a trip without knowing how much money you’ll make or where you’ll go.

See what’s new
- You’ll start seeing the fare, plus pickup and dropoff locations, right when you receive a request. This means that, each time you get a request, it will be easier to decide if it’s worth your time and effort.
- The fares you see will not be based on fixed time and distance rates alone. Instead, upfront fares can be based on several factors: some you know well, like base fare and time and distance rates, and some are new, like real-time demand at the destination.
- In general, fares on short trips will be going up and fares on long trips will be decreasing.
If there’s unexpected traffic and the trip gets a lot longer, you’ll see an increased fare on the trip receipt. If there’s a change of address in the app while you’re on the trip, you’ll see an updated fare as you go.
Frequently asked questions
- How will these changes impact my earnings?
- Can you share tips on how to earn more now?
- Can I switch back to the old experience?
- Why am I no longer able to view time and distance rates?
- How are fares determined now, if not per mile and per minute?
- Why am I earning less on some trips?
- Do fares still account for long pickups?
- If there’s extra traffic, will I still be earning the same amount?
- If the rider changes the destination in the middle of the trip, will I still be earning the same amount?
- Will my fare decrease whenever I find a route that’s shorter or faster?