Imagine that you could seamlessly arrange transportation for your customers, guests, and employees—all in one place.
With Central, you can. Central enables businesses to request rides for others, even if the rider doesn’t have the Uber app. With a few clicks on the Central dashboard, a coordinator can request rides and track their status, while riders receive trip information through their Uber app or by text. Leveraging the largest mobility network, Central lets businesses in more than 60 countries enhance their transportation offerings.
Central’s offerings can be easily tailored to businesses’ needs within several industries—whether you’re trying to offer customers a ride home from your retail store opening or you want to help move your employees from point A to point B.
Read on to hear how 4 diverse industries have been leveraging Central.
Modernizing the car dealership experience
Customer service is key in the automotive industry. Almost half of car buyers think about switching brands after having a negative customer experience with an automotive company.
With Central, dealerships can leverage ridesharing to not only elevate a client’s transportation experience but also increase operational efficiency and optimize costs. Many riders have shared that they prefer ridesharing compared with shuttles or loaner vehicles, which could have long wait times, multiple stops, and limited availability. Dealers can use Central to request rides for customers who need to get home or to their place of work while their car is in the shop, for example. And some repair shops are even using Central for parts delivery to complete timely repairs.
Solving transportation challenges in logistics and trucking
Central is a valuable tool to meet the logistics industry’s quickly evolving needs, including in trucking and rail transportation. Given the valuable role that logistics companies play in supply chain movement, it’s important for truck and rail workers to be on time. Logistics companies use Central to request rides for those workers to and from their jobs and between shifts.
And truck-rental companies can even offer customers rides to and from pickups.
Enhancing corporate travel for executives and employees
Whether you’re arranging a trip for a CEO to head to a board meeting or requesting transportation at scale for a corporate retreat, Central provides options to make it simple to organize ground transportation when you’re coordinating travel for work.
It’s easy to customize ride options. Request premium rides like Uber Black for executive transport or select UberXL to get a team of employees from the airport to the retreat venue. Because coordinators can edit trips, add stops, and track a ride’s progress from pickup to dropoff, Central is a great solution for executive assistants supporting leaders and their teams.
Elevating the hotel guest and employee experience
Travelers have come to expect an elevated experience when they’re on the road, for work and personal trips. Central lets hotel concierges exceed those expectations, providing VIP treatment for hotel guests. The ability to coordinate rides to and from the airport, tourist attractions, and events makes Central an optimal choice for any hotel, especially for requesting multiple rides at a time.
It doesn’t stop at guests, though. Hotels located in busy metro areas without ample parking, or where transportation options may not be extensive, can book rides for their employees to make sure they can get to and from work on time and easily.
Get started with Central today
You can create a free account or use your Uber for Business credentials to log in to Central. To coordinate a ride, enter the rider’s phone number, pickup and dropoff locations, and preferred ride option. The rider will receive a text confirmation with their ride details and a link to track their trip; they don’t need the Uber app, but if they have it, they can track their ride straight from there.
To learn more about Central, click here.
Posted by Uber for Business