Events

Mardi Gras 2020

February 7 / New Orleans

Mardi Gras is right around the corner!  Party-goers from near and far will celebrate in New Orleans during several weeks of festivities, with the largest events kicking off on February 14 and continuing through February 25. 

The final days of Mardi Gras — Wednesday, February 19 through Tuesday, February 25 — are expected to be the busiest days for ride requests. Check out our tips to help you navigate the celebrations with ease!

Parades Schedule

You can get the details on all the top parades by clicking into each date below. View the full schedule and parade routes here.

Navigating Parade Routes

When leaving the parades, road closures may make it difficult for riders and drivers to connect. For a better pickup experience, riders should walk away from the parade route to a safe area where traffic is moving to request a ride

When parades are running along St. Charles Avenue, Uber recommends walking north to Baronne Street or south to Prytania Street before requesting a ride. When requesting a ride in the French Quarter, be mindful of city-wide road closures that may impact drivers’ ability to navigate around the area.

During parade times, cars will only be able to enter and exit the area on Tchoupitoulas Street.

For Riders

Blue Bikes

Blue Bikes will now be available in the Uber app – and you can use them to navigate the crowds and parades downtown.  These new electric pedal-assist bikes provide a boost (up to 20 mph) every time you pedal.  

Refer to our safety page for general instructions on using Blue Bikes. Here are some tips to help make the best of your Blue Bikes experience:

  • Lock your bike at a bike rack and re-insert the lock fully to end your ride. Do not block sidewalks or lock to historic buildings, balcony posts, or fences.
  • Be cautious when riding in large crowds.
  • As per our Community Guidelines, never ride while under the influence of alcohol, drugs, or any other substance that impairs your ability to safely operate a bike or scooter. You can request an Uber trip, walk, or take transit if you need.
  • Take the time to map a route to the parade to avoid conflicts while riding.

Uber Eats

Uber Eats is in full swing for Mardi Gras. Here are some tips to help make the best of your Uber Eats experience:

  • Watch out for parades routes — there will likely be many road closures that can add time to deliveries.
  • Peak ordering times are usually during lunch and dinner hours.

Airport Pickups at MSY

How it works for riders

As part of our ongoing effort to enhance the traveler journey, we’ve partnered with Louis Armstrong New Orleans International Airport (MSY) on the launch of a pilot program designed to shorten rider wait times at pickup and further reduce traffic congestion.

  1. Once you have your bags and are ready to go, request an UberX trip to receive a 6-digit personal identification number (PIN).
  2. Walk to the Uber pickup area (Zone #4 on the middle curb outside of Baggage Claim), and join the line.
  3. Share your unique PIN with the first available driver.
  4. Verify vehicle and driver details before you get into the vehicle.

For non-Uber X requests, request when you have your bags and are ready to go. You will meet your driver on the middle curb outside of Baggage Claim at Zone 3. Verify vehicle and driver details before you get into the vehicle.

Tips

Check your ride

Every time you take a trip with Uber, please make sure you’re getting into the right car with the right driver by matching the license plate, car make and model, and driver photo with what’s provided in your app. Uber trips can only be requested through the app, so never get in a car where the vehicle or driver identity doesn’t match what’s displayed in your app.

Be a courteous rider

Respect your driver and their vehicle—we want Uber to be enjoyable for everyone. Share kindness and respect, and avoid bringing open containers or food with you that can lead to stains and spills. Check out more Uber Community Guidelines.

Share your trip details

Let your krewe know when you’ll arrive by sharing your on-trip details in real time straight from the app.

Check for items before exiting

If you left something behind in the vehicle, you can contact your driver directly by tapping Your Trips in the app menu. Please note that there is a $15 lost item fee for your driver to return it to you.

For a more seamless pickup

Enable location sharing in the app for a more accurate pickup. You’ll know it’s working if you see a blue icon in the bottom-right of the app.

See the price before you ride

Don’t let the cost of a trip rain on your Mardi Gras parade. With upfront pricing, you can enter in your destination address and see the price before you ride.

Know your resources

From the safety toolkit in your app, you can learn more about safety at Uber in one central location and even get emergency assistance by calling 911 with the push of a button.

For Drivers

We’re Here to Help

Visit our Greenlight Hub, located at 2520 Bayou Rd, New Orleans, LA 70119, ahead of or during the festivities. Please note that Hub hours will vary from normal business hours from Wednesday, February 19 through Tuesday, February 25.

Mardi Gras support hours:

Wed, 2/19: 9am – 4pm
Thurs, 2/20: 9am – 4pm
Fri, 2/21: 9am – 4pm
Sat, 2/22: 8am – 12pm
Sun, 2/23: Closed
Mon, 2/24: 9am – 4pm
Tues, 2/25: Closed