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Make Your New Orleans Festival Experience the Jazziest

April 20, 2016 / New Orleans
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It’s that time to put on your festival gear and head out to see some of the best musical acts in the world at the Fairgrounds Racetrack. For the next two weeks, New Orleans will be full of amazing musical experiences to explore, whether at the Big Fest or at one of the many late night shows around town. This year, we’ve got a few exciting updates to make your festival season even more fun with Uber. You can also check out our ride guide below for info and tips to keep you moving during the fest.


Enjoy free wifi in select uberX and uberXL vehicles

Stay connected even when the festival is full swing with wifi-enabled cars. Vinli is powering select uberX and uberXL vehicles with free wifi in cars April 20 – May 1. Simply request an uberX or uberXL ride, and you may be lucky to get free wifi access on your ride! Now you’ll have plenty of chances to post those great festival pics.

Get all the details

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Festival recommended pickup spots

When you’re ready to leave the Big Fest, make sure you request your pickup in an area that is as easily accessible to cars as possible. By taking a short walk away from crowds and street closures, it will be much easier and faster for you to connect with a driver. We recommend coordinating with your driver to determine the best pickup location.

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Festival PRO TIPS

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Check the price

Surge Pricing shouldn’t be a surprise. Get a Fare Estimate in the app before you ride. To avoid the highest fares, head to the festivities early or relax in the Quarter a little longer and wait for the crowds to die down after the music ends.
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Fare split and save

Use fare split if you’re rolling with the whole krewe. uberX can seat groups up to 4, while uberXL can handle parties up to 6 passengers. 
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Confirm your driver

Due to road closures around the festival, we recommend that you call or text your driver through the app to coordinate the best pickup location.  Make sure to confirm your driver’s car model and license plate in the app before you hop in your ride. 
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Be nice or leave

Festivals should be a fun time for all, so please be considerate to your driver so that everyone can enjoy the spirit of the season. For more tips, check out our blog post based on feedback from New Orleans driver partners. 

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Avoid a cleaning fee

Make sure you get don’t caught up in a cleaning fee by finishing up your drinks and snacks before you jump in the car to ensure there will be no accidental messes.
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Contact support

Left your cell phone behind? Get in contact with your driver directly in the app or online if you realize you left something behind. Problems with your trip? Reply to your emailed trip receipt or reach out to our support team and we can look into for you!