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Upfront fares for better choices

August 18, 2021 / Columbus

Driving with Uber has always been about flexibility, and now we’re offering you even more choice while you’re on the road. Starting Monday, August 23, we’re testing upfront fares1 on trip requests so you can see ​exactly how much you’ll earn—and your rider’s destination—before accepting a trip.


We hope that with this additional information, you won’t have to do as much guesswork when you’re deciding how to spend your time. Helping to create a positive earning experience on our platform is something we take seriously, so we’ll monitor trends carefully and listen closely to feedback.

How upfront fares work

  • See exactly how much you’ll earn—and where you’ll be going—before accepting a trip.2  If your rider leaves a tip, it will be added at the end of their ride and you’ll see it on your trip receipt.
  • Upfront fares include the base fare3 and surge and are dynamic, which means they may fluctuate frequently. The upfront fare will replace time and distance rates.
  • If a rider adds stops or changes their destination, or if the trip length changes, your fare will be updated. Any changes will be reflected on your trip receipt.

See other nearby trip requests

You can browse nearby requests to find trips you want.

  • Tap Available requests on the map screen and select all the trips that interest you. 
  • Other drivers can be matched with available requests too, so you won’t get every request you pick. 
  • Completed requests will still count toward your promotions.

During the pilot there will only be UberX trips listed on the available request screen. We hope to add Uber XL, Uber Comfort, and Uber Black trips to the available request screen soon.

Make the best call for where and when to drive with the earnings trends map. You’ll soon be able to see how much other drivers have historically earned on nearby trips.

Fares are getting adjusted

You’ll always see how much you’ll earn before you accept the trip request. The base fare will now vary depending on factors like pickup time and destination of the request. Since the base fare varies on factors like pickup time, it replaces the long pickup fee.4

We also want to make shorter trips more worth your time, so you’ll now earn more than you used to on shorter trips and less than you used to on longer trips. 

We do not expect these changes to affect median earnings in your city, but your earnings may increase or decrease depending on the type of trips you take. See the example below to better understand how this update affects short and long trips. 

These changes do not apply to Uber Black trips.

Short trip
Before
Distance: 5 miles
Time: 15 minutes

Total earnings:
$6.38

After
Distance: 5 miles
Time: 15 minutes

Total earnings:
$7.94
Long Trip
Before
Distance: 20 miles
Time: 30 minutes

Total earnings:
$19.92

After
Distance: 20 miles
Time: 30 minutes

Total earnings:
$16.19

This pilot is running in a number of cities. We look forward to hearing about what’s working well and what we can improve.


1Upfront fare and destination applies to UberX, UberXL, Uber Comfort, Uber Black, Uber WAV, Uber Assist, Uber Español, Uber Diamond, Uber Pet, and UberX Car Seat. Hourly trips are not included in this change.

2If a rider adds stops or changes their destination, or if the trip length changes, your fare will be updated, and this change will be reflected on the trip receipt.

3Tips, tolls, and any wait-time or other surcharges are not included in the fare that’s shown up front. Tolls, fees, surcharges, and any tips paid to you by riders will be remitted to you along with the fare upon final payout.

4The base fare will now vary based on factors like the amount of time it took to pick up the rider. This will replace the long pickup fee.