符合条件的机场行程可赚取澳航积分*
如何注册和关联账号
第 1 步：您必须是澳航飞行常客会员
If you aren’t a Qantas Frequent Flyer member, you can join for free today (saving $99.50).
Step 2: Scan this QR Code on your phone
- 如果您已安装优步应用，扫描此二维码即可进入应用中的账号关联页面
- 如果您尚未安装优步应用，扫描此二维 码即可进入 App Store 或 Google Play 商店下载优步应用
第 3 步：在优步乘客端中打开账号设置
向下滚动至“奖励”版块，选择澳航飞行常客，然后在下一个屏幕上选择下一步。
第 4 步：关联您的账号
请按照账号关联页面上的说明操作。操作完毕之后，您即可通过优步赢取澳航积分。
常见问题
- 如果我忘记了优步账号密码，该怎么办？
如果您忘记了密码，可以轻松对密码进行重置。请先访问此链接或前往登录页面，然后选择“忘记密码？”。 请输入与您的优步账号关联的电子邮箱地址或手机号码，您将收到一封电子邮件链接或包含 4 位数验证码的短信，以便您重置密码。
尝试过，但仍然有问题？您可以直接通过帮助网站联系我们以恢复您的账号。在恢复并重新关联您的账号之前，我们需要核实信息，以验证您的身份。
- 如何知道我已成功关联优步账号和澳航飞行常客会员账号？
You’ll be able to check whether your Uber and Qantas Frequent Flyer accounts are linked from either the Uber app or the Qantas app.
From the Uber app, choose Account, then Settings. Scroll down to Rewards. Once your accounts are linked, you’ll see “Accounts linked” under the Qantas Frequent Flyer section.
From the Qantas app, tab Book, then click on the ‘Earn points with our partners’ card. Under the Travel tab, Uber will appear as Linked if your accounts are successfully linked.
- 在与他人一起搭乘符合条件的行程时，是否双方都能赚取澳航积分？
Qantas Points can only be earned on split fares where the eligible ride has been completed and any riders splitting the cost have already linked their Uber and Qantas Frequent Flyer accounts.
If a member has not linked their Uber and Frequent Flyer accounts before completing the trip, that member won’t earn Qantas Points on the cost.
Qantas Points cannot be split between 2 or more members taking the same eligible ride if only one member pays for the ride. The member who has requested and paid for the ride will earn the points.
- 赚取的澳航积分需要多长时间才能计入我的澳航飞行常客会员账户？
在完成行程并全额付款后，澳航积分可能在 24 小时内记入您的账号，但请注意，该流程最多需要 6 周时间。
- 如果发现优步行程未获得应得的澳航积分，应该怎么办？
如果您已关联自己的优步账号和澳航飞行常客会员账号，且在预约符合条件的优步行程之后，相应积分并未显示于您的澳航积分明细，请前往优步应用的“帮助”版块，我们将为您提供帮助。
- 我可以使用澳航积分支付车费吗？
澳航积分不可用于在优步或澳航应用中支付优步行程车费。不过，您可以使用澳航积分在澳航平台上购买优步礼品卡。
- 如果遇到优步账号方面的问题，我应该联系谁？
请参阅优步应用中的“帮助”版块。
- 如果我在优步行程期间遇到问题，可以联系谁？
请前往优步应用中的“活动”版块，选择需要获取帮助的行程，然后向下滚动至“帮助”版块以获取帮助。
Terms and Conditions
*You must be a member of the Qantas Frequent Flyer Program to earn and redeem Qantas Points. To earn Qantas Points on eligible rides, members must link their Qantas Frequent Flyer and Uber accounts via qantas.com/uber, the Qantas App or via the Uber app, by choosing Account > Settings > Rewards, then request an eligible ride via the Qantas or Uber app and complete that ride. An eligible ride is an Uber ride excluding Uber Taxi and Uber Eats requested using the Uber or Qantas app to or from any of the following Australian airports: Adelaide, Avalon, Ballina/Byron Bay, Brisbane, Cairns, Canberra, Darwin, Devonport, Emerald/Central Highlands, Gladstone, Gold Coast, Hobart, Launceston, Mackay, Melbourne, Mildura, Newcastle, Perth, Rockhampton, Sunshine Coast, Sydney, Toowoomba, Townsville, Whitsundays/Proserpine. Qantas Points cannot be earned on cancelled or no-show trip requests. Linked members will earn: Uber Reserve: 1 Qantas Point per $1 spent when they book and complete an Uber Reserve trip to or from an eligible airport; or other Uber trips: 1 Qantas Point per $2 spent when they book and complete any other Uber trip to or from an eligible airport. Qantas Points can only be earned on split fares where an eligible ride has been completed and members have already linked their Uber and Frequent Flyer accounts. If a member, regardless of whether they requested the Uber ride or not, has not linked their Uber and Frequent Flyer accounts, then they will not earn Qantas Points. Qantas Points cannot be split between 2 or more members taking the same eligible ride if only one member pays for the ride. The member who has requested and paid for the ride will earn the points. If you are not a Qantas Frequent Flyer member, Uber customers can join for free here. Membership and Qantas Points are subject to the terms and conditions of the Qantas Frequent Flyer program. The following terms and conditions exist in addition to the Uber terms and conditions, which govern all rides or ride requests. Uber terms and conditions are available at uber.com/terms and govern all rides or ride requests. Qantas and Uber may change the number of Qantas Points earned or eligibility requirements from time to time. Qantas Points may be credited to your Qantas Frequent Flyer account within 24 hours after the trip is completed and paid for in full, but please allow a maximum of 6 weeks for this to occur. The Uber app is a technology service to help connect riders and independent driver partners, and neither Uber nor Qantas are transport providers for rides requested or taken using the Qantas or Uber app.
**Qantas Frequent Flyer members that link their Frequent Flyer and Uber accounts via the Uber app, Qantas app or qantas.com/uber and subsequently requesting and complete their first ride within Australia through the Uber or Qantas app will earn 1,000 bonus Qantas Points. Each Qantas Frequent Flyer member can earn a maximum of 1,000 bonus Qantas Points under this offer. The offer cannot be combined with any other new rider offers.