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Driving safety forwards

Your safety is our top priority. We never stop working to reduce incidents and set new standards, so you can stay connected and protected every time you ride with us. Because safety never stops.

优步车费估算器

乘客车费价格示例仅为估算值,并不反映因优惠、地理位置、交通延误或其他因素而导致的价格变动。一口价和最低车费可能适用。即时叫车的行程和提前预约的行程的实际车费可能会发生变动。

优步的驾乘安全标准

这些新措施旨在帮助保障所有优步用户的健康和安全。优步采用创新技术,鼓励所有人共同承担责任,并提供来自卫生专家的相关指导。

  • 优步的驾乘安全标准

    最新安全与健康措施。

  • 专家指导

    我们与世界卫生组织 (WHO) 合作,为您提供安全建议和相关资源。

  • 行程安全反馈

    您现在可以针对健康问题提供反馈,比如合作车主没有佩戴面罩或口罩。这有助于我们改进服务,并督促每个人为自己的行为负责。

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打造更安全的行程体验

Safety features are designed into the app, so you can tell your loved ones where you are, and so there’s help if something unexpected happens.*

Stay connected and protected when you ride.

Emergency assistance

Get help fast. Call local emergency services right from the app, wherever you are.

24/7 Customer Support

Whether you have a quick question or an incident to report, it’s easy to get the help you need. Access 24/7 support directly through the app, whenever you need it.

分享行程信息

Let the people you love know where you are. Choose your Trusted Contacts in the app and set reminders to share your trip details with them.

Safety Centre

Visit the in-app Safety Centre to learn what we're doing to help keep you safe. Just tap the shield icon the next time you take a trip.

2-way Ratings

Your feedback matters. The two-way rating system maintains an enjoyable Uber experience and helps keep riders and drivers safe. A consistently low-rating can lead to suspension or deactivation.

GPS Tracking

All Uber rides are tracked by GPS from start to finish, so you can follow your ride and see exactly where you’re going.

匿名处理手机号码

Calls and messages made using the Uber app do not reveal personal phone numbers. Your details are automatically protected.

Driver Profile

Get to know your driver before you step into their car. You can see their rating, how many trips they've completed, how long they’ve been driving, compliments from previous riders, and more.

RideCheck

RideCheck 利用传感器和 GPS 数据,帮助检测行程中是否有停靠时间过长的情况。如果发现此类情况,我们会与您联系并询问情况,以便为您提供所需的帮助。

On Trip Reporting

If you feel unsafe while on a trip, you can immediately and discreetly report it to Uber. A member of our Safety Team will reach out within 24 hours to follow up on your report.

合作车主必须通过多次筛查

All potential driver-partners must complete a criminal background screening process before being approved to accept ride requests through the Uber app.

Driver Hour Limits

To help make roads safer for everyone, Uber automatically locks drivers out of the app when they reach the consecutive driving hours limit. They must then take a substantial break before they can drive again.

Speed Limit Alerts

The Speed Limit Alerts feature flashes visual reminders to help drivers stay at a safe speed.

车辆检测

In order to drive on the Uber platform, every vehicle must pass an independent annual inspection to verify that it is safe to drive.

为所有行程提供保险保障

Uber partners with leading insurance providers to help protect you if anything happens.

为所有行程提供保险保障

如发生承保范围内的事故,业界知名的汽车保险提供商(如 Allstate、Farmers®、利宝互助保险和 Progressive)将为您提供保险保障。

每次上车前,务必核对行程信息

上车前,请通过乘客端核对合作车主的信息。请按照以下 3 个步骤操作,确保您乘坐的车辆正确无误:

第 1 步

核对车牌号。

第 2 步

核对车辆品牌和型号。

第 3 步

Check the driver photo.

改善我们的社区

我们的社区指南旨在为所有人打造和谐包容的优步环境。不遵守社区指南的用户可能会失去使用优步平台的资格。

为所有人打造更安全的行程

我们不仅致力于通过应用保证安全出行,我们还与相关组织合作,共同提高道路安全,打造和谐城市。

由安全咨询委员会提供指导

在安全和安保、女性安全、民权和道路安全领域专业人士的帮助下,优步开发了新的流程和功能。

与公共安全官方机构合作

优步组建了一支由前执法机构专业人员组成的调查团队,可以在第一时间协助公共安全机构,应对意外事件。

支持赈灾工作

我们的团队积极与政府部门和红十字会等机构合作,为赈灾工作提供支持。

详细了解安全信息

合作车主安全

随时随地安全出行。

我们的安全承诺

让您安全行车,安心赚钱。

*具体要求和功能因地区而异。某些地区可能不提供此类功能。