我们始终将优步社区的安全和健康放在第一位。我们一直密切关注冠状病毒病（COVID-19）疫情形势，并正在采取措施，保障优步平台用户的安全。点击此处了解更多信息。
搭乘优步的原因
按需乘车
Get a reliable ride in minutes, at the tap of a button.
经济实惠的选项
比较每类乘车服务的车费价格，包括日常通勤和特殊的晚间外出活动。
轻松的出行方式
Relax and let your driver take you where you want to go.
我们很重视您的安全。
我们旨在让您的出行更轻松、更安全。
安全功能
向亲友告知您的位置。对您的联系人详细信息保密。轻触按钮即可获取帮助。
包容性社区
优步乘客和合作车主均需遵守社区指南，共同营造彼此尊重、相互包容的环境。
及时向您提供帮助
应用内客服提供全天候帮助，随时解答您的各种问题或安全顾虑。
在该地区搭乘优步的方法
UberX
1-3
实惠的日常乘车服务
Comfort
1-3
空间更宽敞的较新车辆
UberXL
1-5
适合 1-6 人团队的实惠乘车之选
減碳優步
1-3
Eco-Friendly
毛孩优步
1-3
Affordable rides for you and your pet
優快送
1-4
點對點的即時快送服務
Black Hourly
1-4
Luxury rides by the hour with professional drivers
Black
1-3
Luxury rides with professional drivers
Black SUV
1-5
适合 1-6 人乘坐的豪华 SUV
的士
1-3
无需招手的出租车
优选轿车 + 儿童安全座椅
1-3
Affordable, everyday rides equipped with car seats
Black Car Seat
1-3
Luxury rides equipped with a car seat
SUV + 安全座椅
1-5
Luxury rides for up to 5, equipped with a car seat
乘客的常见问题
- 如何创建优步账号？
通过 App Store 或 Google Play 下载优步应用，然后使用电子邮箱地址和手机号码来创建账号。在叫车之前，您也需要确定付款方式。
- Are driver-partners screened?
Yes. Every driver-partner passes criminal background screening and driving history checks before they can drive using the Uber app.
- Are cars checked for safety?
Driver-partners in Australia must have current CTP (or equivalent) insurance, at least third party property damage insurance, pass an annual vehicle inspection and meet local regulatory requirements for ridesharing vehicles. Some cities also have additional safety and insurance requirements.
- 我可以不用智能手机就使用优步服务吗？
可以，在某些地区，您可以登录 m.uber.com 叫车。
- What forms of payment are accepted?
Every Uber trip in Australia is cashless - payment options include credit or debit card, PayPal, Uber Gift Card, and Google Pay. Once your trip ends, your securely-stored payment method is automatically charged and your receipt is sent to your inbox immediately.
通过应用完成更多操作
具体的要求和功能会因国家、地区和城市而异。