Uber Eats Pro（优食派送员奖励计划）简介
很高兴向您介绍 Uber Eats Pro（优食派送员奖励计划），此项新奖励计划旨在帮助您在派送途中和生活中实现自己的目标。完成每次行程后，您可以赚取积分，以解锁激动人心的奖励。附加条款在此适用。¹
完成派送行程，赚取众多奖励
通过 Uber Eats Pro（优食派送员奖励计划），您有机会升级至更高级别的身份并解锁新的奖励。附加条款在此适用。¹
在加德士 (Caltex) 加油可享受油费优惠
当您在全国各地 650 多家参与该活动的加德士 (Caltex) 服务站加油时，可以享受油费优惠。此外，在特定服务站加油，您还可以在 Foodary 便利店免费享用 1 杯普通装咖啡，并获得 $5 洗车优惠。
Supercheap Auto 优惠
Gold（黄金级）、Platinum（铂金级）和 Diamond（钻石级）派送员在 260 多家 Supercheap Auto 店购买汽车用品/服务等时可享大幅优惠，并可免费获得安装雨刷和电池的服务。
专属优先客服
您有关于通过 Uber Eats 优食提供送餐服务的问题吗？无论在上线或离线期间，您都可享受优步提供的 Diamond（钻石级）7 X 24 小时客服支持。
通过电话与 Diamond（钻石级）客服团队成员沟通。
具体操作方法
赚取积分
通过 Uber Eats 优食提供派送服务即可赚取积分。有些派送行程可让您赚取更多积分。在车主端中查看更多详细信息。
为餐厅和顾客提供优质服务
除了赚取积分外，当您为餐厅和顾客提供优质服务时，还可以解锁其他 Gold（黄金级）、Platinum（铂金级）和 Diamond（钻石级）奖励。相关要求因地区而异。请查看车主端以了解更多信息。
获取奖励
您的身份级别越高，解锁的奖励就越多。我们会计算您在三个月的固定期限内所赚取的积分并衡量该期限内您可达到的身份级别，以确定您接下来三个月的身份级别和可享受的奖励。
更快获取更多奖励
每完成一次派送即可积 1 分
午餐时段（上午 11 点到下午 2 点）每完成一次派送可积 3 分
晚餐时段（下午 5 点到晚上 9 点）每完成一次派送可积 6 分
为餐厅和顾客提供优质服务可解锁更多奖励
When you earn points and maintain at least a 90% rating from restaurants and your customers, you can unlock Gold, Platinum, and Diamond status and continue receiving rewards.
Uber Eats Pro（优食派送员奖励计划）奖励¹
Green All couriers | Gold （黄金级） 500 points | Platinum（铂金级） 1,200 points | Diamond（钻石级） 2,500 points | |
|---|---|---|---|---|
Discounts at Supercheap Auto+ With Uber Eats Pro, you can save up to 15% on fuel at Supercheap Auto+ | 10% | 10% | 15% | 20% |
Fuel at Ampol+ Enjoy discounts on fuel when you fill up at over 650 participating Ampol locations across the country. T&C's apply | 6cpl | 7cpl | 8cpl | 12cpl |
HR Block Discounted Services+ H&R Block provides a 15% discount on selected tax services as well as specialist tax advice to delivery-partners. This applies to various services including sole trader tax returns, BAS and bookkeeping. | 15% | 15% | 15% | 15% |
Zoomo Rental partnership + We have partnered with electric bike rental company Zoomo to bring you discounts on e-bike rentals! Discount levels are based on your Uber Pro tier at the time of purchase - the higher the Uber Pro tier, the higher the discount. Diamond Tier can get up to 15% off selected models; Platinum Tier can get up to 10% off selected models and Gold Tier can get up to 5% off selected models. To get more information and redeem the discount click on the link below. | 5% | 10% | 15% | |
Discounted tyres at Bridgestone + Shop at Bridgestone to receive exclusive discounts on Bridgestone, Firestone, Supercat or Dayton tyres | 15% | 15% | 25% | 25% |
E-bike rentals discount+ Looking to rent a new ride? Get up to 15% off e-bike rentals with Zoomo. | 5% | 10% | 15% | |
Airtax discounted services+ Get your first BAS lodgement for free plus free ABN and GST registration when you connect your Uber account with Airtax | ||||
Discounts off QuickBooks Self-Employed Receive a 30% discount off the RRP for 6-months when you use QuickBooks Self Employed to digitally keep track of your expenses and mileage through the QuickBooks app | ||||
Premium support + Have questions about delivery with Uber Eats - receive diamond 24/7 support - whether you are on or off the road. Access diamond trained team members over the phone. |
积分按三个月计算，前三个月赚取积分，接下来三个月享受奖励。
您可以在三个月的固定期限内赚取积分。第三个日历月结束时，积分会清零。
当您赚够解锁下一级奖励所需的积分时，即可立即开始享受新奖励。维持较高的餐厅和顾客评分并赚取较多积分，即可保持您的 Gold（黄金级）、Platinum（铂金级）或 Diamond（钻石级）身份，并继续享受奖励直到接下来的三个月期限结束。
Top questions from delivery people
- How does Uber Eats Pro work?
With Uber Pro, there are four status tiers: Green, Gold, Platinum and Diamond. To reach Gold, Platinum or Diamond tiers, you’ll need to do two things:
- Earn points: Each tier has a certain number of points that you’ll need to reach in order to get access to that tier’s rewards. You earn points by completing trips.
- Keep your rating to 4.7 or above and cancellation rate to 3% or below.
Points are accumulated over fixed 3-month periods (for example: 1 August to 31 October). When you earn enough points to reach each higher tier, you’ll unlock that tier’s rewards right away. You’ll keep access to those rewards for the remainder of the 3-month period and for the next 3-month period so long as you continue to meet the rating and cancellation rate criteria. Points will then reset at the start of each new 3-month period.
- 如何赚取积分？
You'll earn:
1 point for every completed delivery
2 points during lunch hours from 12pm to 2pm
6 points during dinner hours from 5pm to 9pm
- Do I need to pay to take part in Uber Eats Pro?
No, it’s completely free for Uber delivery people to be part of the rewards program.
- 我需要获得多少积分才能达到下一个等级？
So long as you meet the rating and cancellation rate requirements, you can earn Gold status with 1,000 points, Platinum with 1,800 points and Diamond with 2,800 points. All delivery-people qualify for Green status regardless of how many points they have or what their star rating and cancellation rate are.
- 我有多长时间能享受奖励？
If you unlock a new tier, you’ll get access to that tier’s rewards right away. You’ll keep access to those rewards for the remainder of the 3-month period and for the next 3-month period (again, so long as you continue to meet the rating and cancellation rate criteria).
- 如果我在某 3 个月期限内赚取的积分少于上一轮，会怎么样？
How many points you earn during each 3-month period determines what rewards you can access for the next 3-month period.
For example, if you earned 1,900 points and kept a 4.8 rating and 3% cancellation rate from 1 August to 31 October, you’ll have access to Platinum rewards from 1 November to 31 January (so long as your driver rating and cancellation rate meet the requirements explained above). But if you earn 1,200 points from 1 November to 31 January, you’ll drop down from Platinum to Gold status for the 3-month period beginning 1 February.
- 都有哪些奖励？
Each status tier has access to different rewards. You can see the full list of rewards at any time in the Rewards section of your Uber app.
- 我如何取得奖励？
Some rewards (like seeing the trip duration and direction before accepting a trip and priority airport rematch) are applied automatically as soon as you unlock them. To redeem other rewards (like fuel discounts and free coffee), head to the Rewards section of your Uber app.
- 在哪里查看我的积分？
You can keep track of your points and rewards at any time in the Rewards section of your Uber app.
- Do I earn more points for deliveries with surge?
Surge does not impact the number of points you earn. You will receive the same number of points for deliveries that have surge pricing as for deliveries that do not have surge pricing.
- 如何查看我的 Uber Pro 卡？
You can find information about all of your rewards in the Rewards section of your Uber app. Simply go to your Profile, tap on your Uber Eats Pro status and then click on any of the rewards listed to find out more and access your in-app Pro card.
¹计划奖励因地点而异，并可能随时发生变更。请查看应用，了解奖励提供情况。提供 Uber Eats Pro（优食派送员奖励计划）的某些城市可能并不提供本页所说的奖励。对于第三方提供的优惠、产品和/或服务，优步概不承担责任。查看条款与条件，了解所有相关信息。