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Cairns (CNS) Airport

Information for drivers
Riders at CNS can request Uber when leaving the airport. Learn how to receive these trip requests and cash in on the action.
Cairns Domestic and International Terminals

General Information

Uber has designated pick-up and drop-off zones at Cairns Airport.

  • There are different zones for the international and domestic terminals and different zones for pick-ups and drop-offs
  • The Airport has a specific waiting area for driver-partners to queue in whilst waiting for trip requests
  • When you enter the waiting area you will be placed in a virtual queue, which means you will receive trip requests on a First-In-First-Out (FIFO) basis
  • This system has been designed to help ensure driver-partners who have been waiting in the queue the longest receive requests first.
Rides to CNS

How drop-offs work

Uber is a smart option for travellers heading to the airport. At CNS, simply drop-off riders at the Uber drop-off zone. There is a drop-off zone at both the domestic and international terminals, as indicated on the below map.

Note that Uber driver-partners are not permitted to drop-off riders in the public drop-off area. You must use the designated Uber zones. The drop-off zones are located before the pick-up zones.

Domestic and International

How to pick-up your rider

Uber driver-partners may wait for ride requests at the designated waiting area only. You will not receive an airport request outside of this waiting area.

Here's how it works:
  1. Enter the designated waiting area (follow the directional signage)
  2. As you arrive, just park behind the car in front of you and wait in the area until you receive a trip request
  3. Once a car leaves, please move up in line to allow another car to park behind you.
  4. When you receive a trip request, check if your rider is requesting from the international or domestic terminal
  5. Proceed to the correct pick-up zone as indicated on the map (look out for Uber signage). If your rider incorrectly heads to the public pick-up point we suggest politely asking them to proceed to the designated Uber pick-up zone, as Uber pick-ups cannot be made from the public area
  6. Pick-up your rider and begin the trip as normal.

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