Introducing Uber Eats Pro
We’re excited to introduce you to Uber Eats Pro, a new rewards program built to help you reach your goals — on and off the road. You can earn points with every completed trip to unlock exciting rewards. Additional terms apply.¹
Get more from delivering
With Uber Eats Pro, you have the opportunity to unlock new rewards as you reach higher status. Rewards could include:
Fuel discount at bp
Enjoy up to 12cpl discounts on fuel when you fill up at over 650 participating bp locations and growing, as well as 50% off Wild Bean barista made coffee & other in store perks, T&C's apply.
Discount at Supercheap Auto
Get significant savings on all your auto needs — plus free wiper and battery fitting for Gold, Platinum and Diamond partners — at more than 260 Supercheap Auto stores.
Premium support
Have questions about delivery with Uber Eats? Receive dedicated Diamond 24/7 support, whether you're on or off the road.
Access Diamond-trained team members over the phone.
How it works
Earn points
Deliver with Uber Eats to earn points. Some deliveries may earn you more points. See additional details in the Driver app.
Give great service to restaurants and customers
In addition to earning points, when you provide great service to restaurants and your customers, you can unlock additional Gold, Platinum and Diamond rewards. Requirements vary by region. Please check the Driver app for more information.
Get rewards
The higher your status, the more rewards you unlock. Your points and status are measured over a fixed three-month period to determine your status and rewards for the next 3 months.
Earn more rewards faster
3 points for every completed delivery during lunch hours from 11am to 2pm
6 points for every completed delivery during dinner hours from 5pm to 9pm
1 point for every completed delivery during all other hours
Great service to restaurants and customers helps you unlock more rewards
When you earn points and maintain at least a 90% rating from restaurants and your customers, you can unlock Gold, Platinum and Diamond status and continue receiving rewards.
Uber Eats Pro rewards¹
Green | Gold 500 points | Platinum 1,200 points | Diamond 2,500 points |
|---|---|---|---|
6cpl | 7cpl | 9cpl | 12cpl |
10% | 10% | 15% | 20% |
15% | 15% | 25% | 25% |
5% | 10% | 15% | |
10% | 15% | 25% | |
10% | 10% | 10% | 10% |
Up to 15% | Up to 20% | Up to 23% | Up to 25% |
- See the Uber Eats Pro section of your Uber Driver App for more details and T&Cs for these rewards.
Earn points three months at a time, and enjoy rewards through the following 3 months
You earn points during fixed three-month periods. Points reset after the third calendar month.
When you earn enough points to unlock the next level of reward, you can start enjoying your new rewards right away. Keep your ratings by restaurants and customers and your points high to maintain your Gold, Platinum or Diamond status and continue enjoying rewards until the end of the following 3-month period.
Top questions from delivery people
- How does Uber Eats Pro work?
With Uber Pro, there are four status tiers: Green, Gold, Platinum and Diamond. To reach Gold, Platinum or Diamond tiers, you’ll need to do two things:
- Earn points: Each tier has a certain number of points that you’ll need to reach in order to get access to that tier’s rewards. You earn points by completing trips.
- Keep your rating to 90% or above.
Points are accumulated over fixed 3-month periods (for example: 1 August to 31 October). When you earn enough points to reach each higher tier, you’ll unlock that tier’s rewards right away. You’ll keep access to those rewards for the remainder of the 3-month period and for the next 3-month period so long as you continue to meet the rating and cancellation rate criteria. Points will then reset at the start of each new 3-month period.
- How do I earn points?
You'll earn:
3 points for every completed delivery during lunch hours from 11am to 2pm
6 points for every completed delivery during dinner hours from 5pm to 9pm
1 point for every completed delivery during all other hours
- Do I need to pay to take part in Uber Eats Pro?
No, it’s completely free for Uber Eats delivery people to be part of the rewards program.
- How many points do I need to reach different tiers?
As long as you meet the rating requirement, you can earn Gold status with 500 points, Platinum with 1,200 points and Diamond with 2,500 points. All delivery people qualify for Green status regardless of how many points they have or what their satisfaction rating is.
- How long do I get access to the rewards?
If you unlock a new tier, you’ll get access to that tier’s rewards right away. You’ll keep access to those rewards for the remainder of the 3-month period and for the next 3-month period (again, so long as you continue to meet the rating criteria).
- What happens if I earn less points during a 3-month period than I had earned the 3-month period before?
How many points you earn during each 3-month period determines what rewards you can access for the next 3-month period.
For example, if you reached 1,900 points on 15 September, you would unlock Platinum rewards for the remainder of that period until 31 October, and for the following period from 1 November to 31 January (provided you maintain your 90% rating). However, on 1 November your points reset so if you then only earn 1,100 points between 1 November and 31 January, you would drop to Gold for the 3 month period beginning 1 February.
- What are the rewards?
Each status tier has access to different rewards. You can see the full list of rewards at any time in the Uber Eats Pro section of your Uber Driver App.
- How do I get access to my rewards?
Some rewards (like priority support) are applied automatically as soon as you unlock them. To redeem other rewards (like fuel and equipment discounts), head to the Uber Eats Pro section of your driver app.
- Where can I see my points?
You can keep track of your points and rewards at any time in the Uber Eats Pro section of your Uber Driver App.
- Do I earn more points for deliveries with surge?
Surge does not impact the number of points you earn. You will receive the same number of points for deliveries that have surge pricing as for deliveries that do not have surge pricing.
- How do I access my Pro card?
You can find information about all of your rewards in the Uber Eats Pro section of your Uber Driver App.
In the Uber Eats Pro section, you can access your in-app Pro card by clicking into the specific reward you want to use, scrolling to the bottom, and clicking 'get in-app pro card.'
Note that only some rewards are redeemed through a Pro card. Refer to the instructions in the reward for more information.'
¹Program rewards vary by location and are subject to change. Check the app for available offers. Rewards described on this page may not be available in all cities where Uber Eats Pro is available. Uber is not responsible for third-party offers, products, and/or services. See Terms and Conditions for complete details
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