Move freely, accessibly
Everyone should have the freedom to move on their own terms. That’s why we’re building the world’s most accessible mobility and delivery platform, with innovations driven by you.
Our driving principles
Empowering your independence, prioritising your safety and strengthening community connections through reliable service are always top priorities, with equity driving every decision we make. We believe in creating an accessible experience where everyone can thrive.
Independence
We prioritise giving you the level of autonomy and personalisation that fits your needs.
Safety
Safety is at the core of everything we do, guiding all our actions and innovation.
Dependability
We strive to provide a platform you can trust that works predictably, reliably and consistently.
Equity
Uber works to build a platform grounded in equity, guided by the lived experiences of our users and colleagues.
Choice
By empowering you to tailor your experience, we reinforce our commitment to fairness, privacy and non-discrimination.
Compliance
We’re constantly testing, improving and building to meet the highest web and mobile accessibility standards.
Meet our team
Together, we’re breaking down barriers to create a more accessible world for everyone.
Product equity
We design our products with users at the centre, driven by equity to make sure everyone has access to the same experiences.
Safety
The Uber platform is built with safety at its core, offering fundamental features and optional settings to support your confidence in every ride.
Uber Health
By connecting transportation and pharmacy services to your health benefits, we make mobility and care more efficient and accessible.
Uber Transit
We collaborate with public transportation systems to strengthen existing services and close gaps in paratransit, ensuring smoother multimodal travel experiences.
IDEA (Inclusion, Diversity, Equity and Accessibility)
We believe an accessible platform starts with an inclusive workforce. Join us in building a platform that welcomes all.
Resources
- Safety features
You’re in control with safety features designed to support you and with access to help when you need it.
- Resources for users who are blind or have low vision
Uber’s web and mobile platforms are accessible to VoiceOver and TalkBack. Learn more and submit feedback here.
- Travelling with a service animal
By law, people earning on the Uber platform must transport riders who are travelling with service animals. You can learn more about Uber’s Service Animal Policy here.
- Features for drivers who are deaf or hard of hearing (HOH)
Hundreds of thousands of drivers who are deaf or HOH earn with Uber.
- Using wheelchairs and mobility devices
Uber welcomes wheelchairs, walkers, canes and other mobility devices to support your journey.
To learn more about riding with a motorized wheelchair, where the Uber WAV (wheelchair-accessible vehicle) option is available, go here.
- Earning on the platform
Hundreds of thousands of drivers with disabilities earn with Uber, using adaptive vehicles, hearing aids and more. Anyone with a valid driver licence is eligible to sign up to drive.
- Need more support?
Stay connected with us
Learn more about our approach through our blogs:
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