Information for Fleet Partners
Learn how to get a license for a taxi business or sign up with Uber if you already have a licensed taxi company and find information on how to add documents, new drivers and vehicles.
Get a license for the taxi business in Austria
With millions of riders all over the world, Uber is a great way to make money — but first you need a licensed taxi company to operate as a fleet partner in Austria.
Apply for your license
Responsible office
- Inform yourself online or in person at the responsible office (MA63 and WKO)
To start a taxi business, you’ll need the following:
- Financial capacity
- Licensed vehicles
- Managing director with proven qualifications
To start with Uber, you’ll also need the following:
- Valid document (passport, ID, residence permit)
- GISA request document
- Trade license
- ATU number
- Bank details (company account)
- Licenses of taxi vehicles
Please upload the original documents to your Uber account.
Create a profile as an entrepreneur
If you haven't created an Uber account yet, do so at partners.uber.com. Fill in the information needed and then add documents, drivers and vehicles and then proceed with the following steps:
1. Upload documents
Upload your documents. See below ("What documents to entrepreneurs need") to know which documents entrepreneurs need to upload.
4. Bank account information
Add your bank account information under “Banking”: company name and account details. They need to be exactly the same as on your bank statement (document "Bankomatkarte oder Kontoauszug").
2. Wait for activation
Please wait for your documents and profile to be activated. This can take up to 24 hours. Only after the activation you can proceed with the steps 3 and 4.
3. Company details
As soon as your profile is active, log in to partners.uber.com. Under “Invoices> Invoice Settings” add the company name, the address of the company headquarters and the VAT number.
Drivers and cars
Create new drivers
First, you need to create an account for your driver, after which you can add the documents to their profile. You can find detailed guidelines for creating drivers and uploading their documents here:
Create new vehicles
A detailed overview of how you can add vehicles to your Uber account can be found here. Please note that we currently only include electric vehicles (EVs) and plug-in electric vehicles (PHEVs) with a battery range of 50 km or more.
Add drivers who already have an Uber profile
The driver needs to switch to your fleet himself. He can do this directly in his app or on help.uber.com: "Help > Account and Payment > Managing drivers and fleet > I want to switch my Fleet Partner"
How to get help
As an entrepreneur you have 4 options to contact uber. Please click ">" in the bottom right corner to see all options.
In your Uber driver app
Open "help" in the menu of your Uber driver app (top left corner). You will find lots of articles for several questions you may have.
On help.uber.com
Open help.uber.com in any browser. You will find answers to your questions here.
Contact the phone support
Only existing entrepreneurs are eligible to call our phone support under 01/417 01 40 from Mo-Fr, 10am-5pm.
Make an appointment
If the Uber Greenlight is open.
You can book an appointment for the following reasons:
- Your account has been hacked
- Documents for partners
- Switch city
- Help with payment
- You found an item
How to cancel an appointment
Watch the short video below on how to cancel an appointment.
Your driver needs help?
Please be aware that you are responsible for your drivers. If they have any questions or issues they should first contact you. You can then reach out to the support, e.g. phone support.
The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice. Uber is not responsible for the products or services provided by other companies.
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